If a recipient is not enrolled in Zelle, it may take 13 business days to receive the money once the enrollment is complete. Go to Payments & Transfers > Send Money with Zelle > Activity and select the Stop Payment button. How do I pay an individual or small company that does not provide me with an account number? You will be notified if this is the case when you begin the eBill setup process. Online Statements are available for checking, savings, money market, and CD accounts. When sending money, youll see the daily and monthly limits in the Mobile App or within Online Banking. What is Bank of the West doing to protect my accounts? These payments may be made in a different method and speed than other payments made with Zelle. Paper check payments are processed the same as any Paper Check you issue on your Account. How to deposit cash into your checking account at Bank Of The West ATM? In Bill Pay, we'll notify you by email when we've received your eBill. You can reach them at: 1-800-488-2265, option 3 How do I turn off a browsers pop-up blocker? Under Regulation CC, banks must follow the Federal Reserve guidelines for determining how long to hold checks. Regulation CC permits banks to hold certain types of deposits for a reasonable period of time, which generally means: Funds availability timelines can vary, based on the type of funds being deposited. When you use Zelle within our mobile app or Online Banking, your information is protected with the same technology we use to keep your bank account safe. Payments made to a recipient using incorrect information are the responsibility of the sender. Because Zelle payments between enrolled users are fast and direct, you should always double-check your contact information before sending a payment with Zelle. Go to the name Safari in the upper left-hand corner and click on it. Change your Password regularly. Disable pop-up blocker. Memorize your Passwords and PIN numbers and change them regularly. 24 hours a day - 7 days a week. Bank of the West has recently joined the BMO family. Start with the types of deposits you make the most often. Why are my Username and Password important? To see if you can stop a payment, sign in to your account from the Bank of the West Mobile App or sign in to Bank of the West Online Banking on your computer. A funds availability disclosure is a document banks are required to offer to customers in order to be compliant with Regulation CC. Going paperlessreceiving an email notice when your statement is available onlineis a safe, fast, and convenient way to receive your account statements. Direct Deposits available to you on the Business Day we receive the deposit. Deposit . If you ever see unauthorized activity on your account, call us immediately at 1-800-488-2265 (TTY 800-659-5495), option 3, MonFri 4 am10 pm PT, SatSun 5 am10 pm PT. If you exceed the limit of withdrawals for a money market savings account, you will be charged an additional fee per excess transaction. If you try to exceed the limit of withdrawals for a savings account, you will be locked out of using Zelle and will need to call customer service for assistance. Note: Recurring and future-dated payments are also available within Bank of the West Online Banking and the Bank of the West mobile app. Follow the prompts to complete the process. CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. Here are some tips for protecting your ATM and debit cards. To ensure the app is as safe and secure as possible, we . In this scenario, the wire transfer may be better if your bank makes those deposits available the same or next business day. Will I be notified when my statement is available online? What happens if I dont have enough money to cover a Zelle payment? The privacy and For a checking account, a nickname could be something like, "household account." We suggest you make sure your email address on file is up to date, and add OnlineStatements@bankofthewest.com to your email address book or safe list to ensure delivery of your notification emails. To guarantee that payments are edited in time, we recommend making your changes no later than 2 pm PT at least four business days prior to the payment due date. Longer delays may apply based on the type of items deposited, amount of the deposit, account history or if you have recently opened your account with us. How To Find The Cheapest Travel Insurance, Best Savings Accounts For Automated Saving, Best Savings Accounts For Digital Banking, Best Savings Accounts For Customer Experience, Fintech Trends Likely To Stick Around After The Pandemic, How To Protect Your Online Banking Information, Fintech Tools To Help You Master Money Mindfulness. Click "Save" to save your changes, or click "Cancel" to return to the Manage Alerts page. Try to stop the payment. Funds availability refers to when you can access money that you've deposited with your bank to pay bills, make purchases and cover everyday expenses. These fees, if any, will be deducted from your designated checking account. End of business day (no earlier than 2pm) No earlier than 12pm (3pm at non-PNC ATMs and 10pm for mobile deposits) Capital One . When you are setting up your payments, a calendar will automatically show you the earliest available pay date you can select for the payee in question. In some instances, your banks funds availability policy may allow for longer hold times under extended funds availability rules. Express Banking customers get immediate access to funds when they deposit checks through the Fifth Third Bank mobile appa fee applies for non-Fifth Third Bank checks. ATM Deposit Cutoff . Up to $400 in check funds deposited at a Wells Fargo branch or ATM may be made available the same business day the deposit is made. Additionally, be aware of the following: Yes. Bank of the West and its various affiliates and subsidiaries are not tax or legal advisors.. Banks are required to provide a funds availability disclosure before a new account is opened, when periodic statements are provided and at the customers request. To proceed to this website, select Continue, or Cancel to remain on the Bank of the West website. If you don't have an account number with a company, select "Company" and enter the Payee Name. Change your ATM or debit card PIN. This is unlike some other deposit methods. Bank of the West is a trade name used by BMO Harris Bank N.A. Heres an overview of some credit unions and banks with immediate funds availability options. The Online Banking website will support most current Internet browsers. has at least four different characters (no repeats), looks like a sequence of random letters and numbers, is not obvious or easily obtainable information. If you suspect that you've received a fraudulent Bank of the West email, please forward it to us via email at: abuse@bankofthewest.com. The amount listed as pending, may include both processing and "on-hold" transactions, and it may not be the actual amount deducted from your account, depending on the transaction. 1$10.00 monthly service charge waived with one deposit of any amount ($0.01 or more) each statement cycle. Find a MoneyPass ATM. Refer to the "Consumer Liability of Unauthorized Transfers" and "Mastercard Debit Card Zero Liability" sections of your Deposit Account Disclosure and Safe Deposit Box Rental Agreement Terms and Conditions for Personal Accounts for details., 4Touch ID is available only for newer iPhone models (5S and later) using iOS 8 or higher. This information is provided through a funds availability disclosure. Sign in to your account on the Bank of the West mobile app or sign in to Bank of the West Online Banking on your computer. With some exceptions, money that you add to. Sign in to Online Banking from Bank of the West to easily access your account information, transfer funds between accounts, pay bills and more. Check deposits made at KeyBank ATMs before 7:00 p.m. local time on business days will have $100 available the same day, and the rest the following day. I keep getting errors when I try to enroll in Online Banking. In some cases, you may be able to cancel payments after this time, but it cannot be guaranteed as payment-processing times vary depending on the payee. Many banks also make their funds availability policies accessible online. A mobile branch is a bank which comes to you and allows you to do all your usual everyday banking, like making deposits, withdrawing cash and paying bills. An active Bank of the West account (checking, savings, certificate of deposit (CD), loan, credit card, or investment account with our affiliated broker/dealer, BancWest Investment Services, Your Bank of the West debit card number and PIN or your account number. In addition, we require that you set up three security questions and answers that you create. Balance inquiry and international fees may apply. You can also download your history by clicking the "Download Payment List" button at the bottom of the page. If an address has more than one ATM, please look for the MoneyPass logo on a sign at the ATM or displayed on the ATM screen to avoid paying a surcharge. However, there may be a fee for receiving paper statements on certain accounts. Can I request money from multiple people at once? The statement will be a PDF that opens in Adobe Acrobat Reader. How do I get paperless statement delivery? Select the "Set Up Reminder" radio button and follow the instructions on the page. security policies of the site may differ from those practiced by Bank of the West. When you sign up for online access to your personal accounts, you will automatically be set up to receive paperless delivery of eligible statements. Rather than seeing a check number you might see something like "Gardner Payment." On your mobile phone, you'll receive a text containing your confirmation code. Bank of the West offers deposit accounts, credit cards, insurance, investment products, trust services, and financial planning. (703) 913-4220 Get directions. There are no fees to use Zelle through Bank of the West Online Banking or the mobile app. 2022 To make a deposit: Insert your Bank of Oklahoma Visa Debit Card. Not at the same time. Checks deposited at Envelope-Free SM ATMs before 8:00 pm weekdays are considered received that same day. PNC Bank: up to $400. Whether youre brand-new to your particular bank or have been there for years, its helpful to understand what kind of funds availability policy is in place. Disable pop-up blocker. The Act also requires banks and other financial institutions to inform customers about their funds availability policies and how they work. Set alerts for a low balance, and you'll know when you need to move money into your account. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. If you have sufficient available funds in a linked savings account but you have reached the maximum number of transfers permitted from a savings account, Savings Overdraft Protection will NOT advance any funds to cover Online Banking bill payments. You may set a different "Preferred" (or default) account at any time by selecting any other eligible checking account in the dropdown and then clicking on the "Make Preferred Account" checkbox. Click this button and you will see the text on the button change to "Pop-Ups OK." Select "Turn Off Pop-Up Blocker" from the available options. Citibank: up to $2,000 bonus. Other types of accounts, such as credit card and loan accounts, arent eligible for incoming or outgoing Zelle payments. To cancel a pending bill payment, click on the "Cancel" link for the payment in the "Pending Payments" area of the Payment Center. We'd love to hear from you, please enter your comments. Simply stack the cash and checks you want to deposit and insert into the ATM when prompted. Click the "Autocategorize" link and complete the form that appears. Generally, we will attempt to draft the funds for your bill payment two times. In the "Account Number" field, you can enter other information that identifies you to the payee. With checks, the EFAA requires that: The Expedited Funds Availability Act aims to ensure that customers arent waiting on hold indefinitely to access their deposits. The remaining amount should be available for use after a few business days. Please try again later. For more information about Firewalls and other software, please consult a software retailer. 1 An account is considered dormant if for 12 months there have been no deposits or withdrawals eBay follows a similar policy. You may also manually insert the website addresses in the "Allowed Sites" section of Pop-Up Blocker Settings. A bank can place a hold on a cashiers check if it has reasonable cause to believe that the check is uncollectible from the paying bank. In some cases, the length of the hold can change based on new information we may receive or . How long are my statements available online? Enroll your email address and U.S. mobile phone number and select a primary deposit account. Bank of the West Classic Business Checking 1 Review APY 0% Monthly Fee $25 Signup Bonus None Low Overdraft Fee + show details Bank of the West Any Deposit Checking APY 0% Monthly Fee $10 Signup Bonus None + show details Bank of the West Premier Checking 2 Reviews APY 0% Monthly Fee How should I set up payments to my Bank of the West accounts? Avoid using obvious or easily obtainable information as your Passwords or PIN numbers, and never write them down anywhere, or reveal them to anyone. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo . An eBill is an electronic version of a paper bill you receive at home. Federal law prohibits any payments to Specially Designated Nationals as published by the Federal Office of Foreign Assets Control (OFAC). Information that will help you identify and combat a type of internet scam known as "Phishing" is available at the FDIC website. Promptly and carefully review your account statements and notify us of any improper entries. For these payees, you must agree to receive only electronic bills to activate your service. Bank of the West is a trade name used by BMO Harris Bank, N.A. Federal law outlines rules for funds availability and how long a bank can hold deposited funds. Click on the "Contact Us" link in the upper right-hand corner. How can I pay a bill like my rent, when my landlord doesnt take electronic payments? Yes, within Online Banking you can set up a variety of alerts that serve as notifications or reminders of activities related to a payment. Well send you a confirmation email every time a recipient is added to your account and money is transferred from your account to make a payment. As a U.S. Bank customer, you have access to one of the largest ATM networks in America. This amount may vary as exchange rates are subject to change at any time., Regions has 141 branches and 175 ATMs across MS that can . At Bank of the West, all Online Banking sessions are encrypted using Secure Socket Layer Encryption. Past performance is not indicative of future results. website. For deposits made on weekends, funds are considered deposited on Monday (the first business day), so the hold will go into effect the next business day (Tuesday). Once the money is deposited, the bank cannot reverse the payment, and you will need to work directly with the recipient to attempt to recover your funds. For your upcoming scheduled payments go to Payments & Transfers > Bill Pay > Payment Center > Pending Payments. If you should receive an email instructing you to go to a company website, make sure you validate that it is a legitimate business website by contacting the business before responding to the email. What if I have Savings Overdraft Protection or a Gold Line line of credit linked to my checking account for overdraft protection? If you send money to someone who isnt enrolled with Zelle, they will receive a payment notification prompting them to enroll with Zelle. Select the Deposit Type and which account you want your funds deposited to. We can then give you information about the products and services available in your area. Occasionally, some information or screens will appear in pop-ups while you are banking online, and it is important that you dont miss these. How many payments can I make in a single month? For an electronic to check payment, funds will be remitted to your designated payee by a check drawn on us or on our Service Provider and debited from your Payment Account on the Scheduled Pay Date. Directions. You can view your eBills within Bill Pay and set up payment reminders or automatic payments. Can I receive alerts for all my Bank of the West accounts? Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. For fee information, call us at 1-800-488-2265 (TTY 1-800-659-5495), option 3, MonFri 4 am10 pm PT, SatSun 5 am10 pm PT. No, but firewalls can safeguard your computer by enforcing restrictions on incoming traffic. With a Google taskbar you must do this every time you wish to sign in to Online Banking. Sign in to Online Banking and click on the "Services & Support" tab. Go to Accounts > Account Activity and scroll down to view your recent transactions. How do I change or cancel an alert I have already set up? Why dont I see Zelle on my statements or transaction history? Notify Bank of the West immediately by phone if you notice any unusual account activity. How much account history can I view online? You can transfer funds between your Checking, Savings, Money Market, Credit Card, Line of Credit, and Equity Line accounts. Yes, you will receive a confirmation number when you successfully submit a bill payment. Well also notify you if your payment fails. As long as you've signed up for Online Banking and maintain an account with Bank of the West, youll be able to access up to seven years of your statements. Your contact will receive an email or text message notifying them of your request. Use of your Mobile device requires enrollment in Online Banking and download of our Mobile App. If the money has already been deposited, the bank cannot reverse the payment, and you will need to work directly with the recipient to attempt to recover your funds. Heres what you need to know about funds availability and how this works when making bank deposits. You can set up eBills for eligible companies. After your intended recipient enrolls, it may take 13 business days for your recipient to receive that payment in their bank account. You can also set Account Activity as your default homepage by going to Services & Support > Sign-in Destination. Also, if you forget to sign off during a banking session, security systems will automatically sign off your session after 15 minutes of inactivity. Be suspicious of any email from a business or person that asks for your Password, social security number, or highly sensitive information. Deposit Account Disclosure for Personal Accounts. You should not make a payment using an account and routing number if you dont know the person or arent sure youll get what you paid for (for example, items bought from an online bidding or sales site). Check your savings or checking account balances. Do business only with companies you know and trust. Modify the contact nickname and/or email address. To download a free version of this software, visit https://get.adobe.com/reader and follow the on-screen instructions. There are two addresses that you must enter into this section: www.bankofthewest.com and etimebanker.bankofthewest.com. Once youve signed in to Online Banking, you can access your account statements in a couple different ways: From the mobile app, go to the More menu and select Account Statements. Generally, a bank must make the first $225 from the deposit availablefor either cash withdrawal or check writing purposesat the start of the next business day after the banking day that the deposit is made. Click "Edit" next to the contact you want to change. If you detect any suspicious emails or calls, you can also contact the Federal Trade Commission through the internet, or by calling 1-877-IDTHEFT. Between which of my Bank of the West accounts can I transfer money? Contact the recipient. Google Chrome 28.0 or higher In Bill Pay we'll notify you by email when we have received your eBill. Common Features | The Bank of the West Common Features Effective May 1, 2017 These fees are applicable to all accounts at The Bank of The West. The following fees may be assessed against your account. Zelle is a convenient way to send money between almost any bank accounts in the U.S., typically within minutes. For example, if youre selling a car, and someone wants to pay you with a personal check, it may be safer to ask for a cashiers check. You should also create a complex Password that: includes at least one uppercase letter, lowercase letter, number, or special character: !#$(),./\?@-':. Canceling the service will convert your bill back to paper. On the Statements & Documents screen, select the statement you want to print or save. If you have insufficient available funds during either of these attempts and you do not have an Overdraft Protection feature in place, we reserve the right to pay the bill payment or to decline the bill payment presentment. If the money has already been deposited, the bank cannot reverse the payment, and you will need to work directly with the recipient to attempt to recover your funds. Each bank has its own guidelines for determining what amount of an ATM deposit must be held and for how long. It is important to use Zelle carefully and only send money to friends, family, and other people you know and trust. Will my Gold Line or Savings Overdraft Protection work with this service? Financial Advisors are Registered Representatives of BancWest Investment Services. If you deposit more than $5,000 in checks, the first $5,000 must be made available according to the bank's standard holding policy, but a longer hold can apply to the remaining amount. To guarantee that payments are canceled in time, we recommend signing in to cancel your payment by 2 pm PT at least four business days prior to the payment due date. When depositing checks through the PNC mobile app, at a DepositEasy ATM or with a teller, PNC Express Funds allows you to make the total amount available immediately for a fee. For more current budget information, please sign in to Online Banking. Note: Don't change or retype the subject line this inhibits our ability to properly investigate fraudulent emails. . Without a hold, you could write checks, pay bills or make purchases with your debit card against your balance. Face ID is available only on iPhone models X and later. How can I improve my ATM and debit card security? Go to Accounts > Manage Alerts > Manage Contacts. Plus, you will get same-day credit on your deposits until 10 p.m. (CT)*. How do I add a checking, savings, money market, IRA, or CD account to Online Banking? All Rights Reserved. If you're already enrolled in Mobile Banking, the link will say "View Mobile Settings. Funds availability refers to when you can access money that youve deposited with your bank to pay bills, make purchases and cover everyday expenses. You can set up payment reminders or automatic payments from your eBills. . If the Stop Payment button appears, you may proceed with stopping the payment but please note that a stop payment fee will apply.footnote3. Do not give out financial information online or on the phone unless you initiated the contact and know the party you are dealing with. These types of transactions are potentially high risk, and Bank of the West doesnt offer a protection program for a purchase or sale conducted using this kind of payment. However, if you accidentally send money to a recipient you didn't intend, you can take the following steps: There are two main reasons why an incoming payment may be missing: The payment was sent to an email address or U.S. mobile phone number not currently linked to your Zelle enrollment information, or the sender entered the wrong email address or U.S. mobile phone number. Note: Some payees stop sending paper bills when they start sending eBills. What should I do? Plus, you'll be notified after the deposit is made of the amount immediately available to you. Cash deposits are available for use immediately. The Westside Tupelo branch is located at the corner of South Thomas Street and Traceland Drive, just south of West Main Church in Lee County. Des Moines Coralville Minnesota. Firewalls can also mask your computer's identity, so hackers' attempts to probe or scan your computer cannot return the type of information that makes it easy to invade. These types of payments may be made in 13 business days with the following limits: No single daily transaction more than $2,500 is permitted for these types of payments. When using Zelle through Bank of the West, you can receive money into one account at a time. A transaction field will expand. Use your MoneyPass ATM card at any of the ATMs listed on this site without paying a surcharge. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. You will not need to contact the payee to reestablish your paper bills. For example, if you rely on mobile check deposit to deposit checks, you should know how long you can expect funds to be held. About this app. Please be aware: The website you are about to enter is not operated by Bank of the West. Yes, you can edit any pending bill payments that do not show a status of "Processing." Once you've enrolled in Online Banking, go to Accounts > Manage Alerts or go to Services & Support > Manage Alerts. Keeping your money and information safe is a top priority for us. On the Manage Alerts page, you can delete a contact by selecting the "Delete" link next to it. The PayPal funds availability policy allows for funds credited as a pending balance to be held up to 21 days. Deposits include direct deposit, mobile deposit, ATM deposit, or in-branch deposit of any amount. Right below the "preferences" selection you should see "Block Pop-Up Windows" option. Prior to scheduling a payment, you should transfer money into your account to ensure you have sufficient funds to cover the Zelle payment amount. Not more than $400 (or the maximum amount allowable in the case of a withdrawal from an automated teller machine but not more than $400) of funds deposited by one or more checks shall be available for cash withdrawal not later than 5 p.m. of the business day on which funds become available. . Business Days Your statements are available sooner online than they are when mailed. To create an account nickname, sign in to Online Banking and go to Services & Support > Account Display Preferences. Account features $0 monthly service charge with any deposit per statement 1 (or if you're under 25) Where do I see all my scheduled payments for the next month? Be aware that these types of transactions are potentially high risk, and neither Bank of the West nor Zelle offers a protection program for any purchase or sale conducted using Zelle. How do I know if a communication is from Bank of the West? Can unauthorized people get access to my Username and Password? We screen all of our payments against the OFAC database and will block such payments that are made to anyone that is in the database. Optionally you can hit the shortcut "apple +K" to turn pop-up blocker off or on. ATM owners outside of the Associated and MoneyPass networks may charge a fee. Your closing attorney gives you the option of receiving a paper check or a wire transfer. For example, if youre depositing $5,000 in cash, the bank has money in hand to credit to your account. Federal regulations allow banks to hold deposited funds for a set period, meaning you cant tap into that money until after the hold is lifted. You can also check your Spam filter or junk email box on your email as occasionally our messages can end up in these places. There is a fee for any Overnight check requests or Same Day Electronic Payments. Let our customer service team help you through the process. For fee information, call us at 1-800-488-2265 (TTY 1-800-659-5495), option 3, MonFri 4 am10 pm PT, SatSun 5 am10 pm PT. 2 Cheque deposits Maximum of 99 cheques in one transaction Allow up to 7 days for cheque deposits to be cleared. If youre shopping for a new bank or will be soon, remember to consider funds availability policies and other features and benefits when choosing where to keep your money. Can I enroll in Text/SMS Banking from Online Banking? It is important that your Username and Password are kept confidential. I've written for Life + Money by Citi, Bankrate and The Balance, among others. Fixed annuities/insurance products are offered through BancWest Insurance Agency in California, (License #0C52321) and through BancWest Investment Services, Inc. in all other states where it is licensed to do business. If this happens, please add us to your safe list. And download of our Mobile app or within Online Banking, the length the... 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Intended recipient enrolls, it may take 13 business days at the bottom of the West receive that in. Are used herein under license receive an email notice when your statement available... Between almost any Bank accounts in the `` set up payment reminders or automatic from. Of receiving a paper check or a wire transfer held and for how long to hold checks in scenario! Representatives of BancWest investment Services available the same as any paper check you on! Payments to Specially designated Nationals as published by the Federal Office of Foreign Assets control ( OFAC.. That will help you identify and combat a type of Internet scam known ``. Dormant if for 12 months there have been no deposits or withdrawals eBay a... West immediately by phone if you do n't change or retype the subject Line this inhibits our to... `` delete '' link in the `` download payment List '' button at bottom... Considered received that same day electronic payments Banking sessions are encrypted using secure Socket Layer Encryption if for 12 there! Protection work with this service responsibility of the amount immediately available to you begin the eBill process. Single month however, there may be better if your Bank of the is. A primary deposit account. information before sending a payment with Zelle, it may take 13 business your... Set account Activity and scroll down to view your eBills contact the payee name the... How long Protection or a wire transfer are no fees to use Zelle carefully and only send money cover... There have been no deposits or withdrawals eBay follows a similar policy available the same or next business day receive... Requests or same day of BancWest investment Services also manually insert the you. Support > Manage Alerts page > account Activity money in hand to credit to your account. Banking website Support. Off a browsers pop-up blocker your recent transactions institutions to inform customers about their funds availability policies and how work! A time policies and how they work, typically within minutes, trust Services, LLC and are used under... Safari in the `` Autocategorize '' link and complete the form that appears any Overnight check requests or same.! Enrolls, it may take 13 business days by Early Warning Services, LLC and are used under... Type of Internet scam known as `` Phishing '' is available Online under the common control of JPMorgan Chase amp! Rent, when my statement is available onlineis a safe, fast, and CD.... Payments made with Zelle, they will receive a payment notification prompting them to in. Example, if any, will be a fee Socket Layer Encryption banks and other software, please enter comments. For incoming or outgoing Zelle payments between enrolled users are fast and direct, you have access one! Party you are about to enter is not operated by Bank of the West LLC and are used under! Regions Bank has money in hand to credit to your safe List information are the responsibility the. Are about to enter is not operated by Bank of the bank of the west atm deposit availability has recently joined the BMO..

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