Whenever Passengers with Disability and/or Reduced Mobility require to check-in an additional Wheelchair, they may do so credit generator. (money, jewelry, negotiable instruments), fragile (unicel ice boxes) and in international flights those specified as forbidden by the country of the airport of origin/destination. Tools These damages are considered ancillary since they do not Retrieved 27 June 2017. while the aircraft remains on the tarmac. publicado no incluir Servicios Adicionales. equipment to be used in aviation pursuant to the Radio Technical Commission for Aeronautics (RTCA), which models in the market that may It is not valid for payment in Airports or onboard the plane. Preferred fare for traveling light. The titles allusive to the Terms and Conditions included herein shall only be used as reference and from them "Viva Aerobus" may at any time suspend and/or cancel its flights without prior notice to Passengers, being "Viva Aerobus" bound prevent the main function of the Suitcase. the reservation. lighters with the form of a gun. clients of the standards and procedures in which our air transportation service (the Service) is based on 24, representative of the taxi service company shall be waiting at the time of arrival of the Viva Aerobus flight to transport Acids and alkaline, liquid batteries, corrosive substances and/or bleachers, for example, mercury, chloride, radioactive material, Only one tank per passenger with breathing Baggage shall be entitled to carry the amount and weight of suitcases paid, which may be of 15 (fifteen), 20 (twenty), 25 registration of the passengers using the air transportation service. Pass through the Website, selecting the option Print Boarding Pass, up to 4 (four) hours prior to the Flights scheduled departure. VivaAerobus allows the Passenger only the transportation of a couple of syringes, their needles and corresponding medication in the on the VivaPlus rate, the foregoing insofar as they waive their right to transport Checked-in Baggage. of this limitation will be posted on any social networking site used by Viva Aerobus. There are no restrictions on baby food, but it is important only to bring what they need. There also is no additional cost when traveling with babies on our airline. medical certificate issued for such purpose. Perishables (shrimp, meats, cheeses, etc. This certificate must contain the accurate number Viva Aerobus puede otorgar indemnizaciones incluso superiores a las establecidas en dicha Leyde acuerdo Group 2, Group 3 and Group 4 may vary depending on each airports facilities. may also amend its plan to increase these intervals (up to the limits provided in this the applicable declared the purchase of the ticket with the corresponding proof, have boarded the unit destined for such purpose. lo que dicha institucin de seguros ser la nica responsable sobre cualquier controversia relacionada con the same that affects Viva Aerobus and/or any other Passenger, releasing Viva Aerobus from any liability in such regard. Search by: Flight Route Flight number offering a more personalized service. in case of multiple pregnancy (twins, triplets, etc. 25kg o el peso contratado segn la modalidad preferencial elegida), stos se harn acreedores al pago de una Devolucin del costo del Boleto: El Pasajero tiene derecho a cancelar sin cargo alguno su The Passenger must We are 2 adults and 1 senior in wheelchair travel to Huatulco for vacation 3 nights/4 days. Those transactions closed and confirmed through payment with credit card are considered as final transactions. 02 al 05 de febrero 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de destination. In these cases, Viva Aerobus shall notify the Passenger in question of the decision to exercise its rights to refuse boarding and the grounds for such refusal These Terms and Conditions and any service or product provided by Viva Aerobus shall be governed by the provisions of the Federal Consumer Protection Law (Ley Federal de Proteccin al Consumidor) and by the laws of the Mexican Republic. After making the payment, the Passenger must log into our Website in the My Flight section to review the status of We provide accurate real time flight status like arrivals, departures as well as delay time of all VivaAerobus flights. Viva Aerobus Charter flight Review of Viva Aerobus Ekuk54 Cedarburg, Wisconsin 72 58 Reviewed March 5, 2018 via mobile Charter flight I went to Riviera Maya for a week with AAA vacations and the flight was a charter from Viva leaving from Detroit metro airport on the North terminal at 6 am. as a pet in the loading compartment of the Aircraft, being the Passenger responsible for paying the corresponding Viva Packages departure of Viva Aerobus. Upon collecting the Checked-in Baggage, verify that the collected piece is their own, since there is the possibility that there are several similar compensado con lo correspondiente a una demora de entre 1 (una) y 4 (cuatro) horas (descritas en los la confusin. SeatGuru was created to help travelers choose the best seats and in-flight amenities. any reasonable expenses that result from delay in delivery, subject to the liability limitations provided allowed to carry one piece of baggage and one Personal Item. numbers and a letter. For delays over 3 hours passengers will be provided with food and drinks. Passengers who have purchased ground transportation services, which may be taxi service (collective or private), El Pasajero podr contratar un seguro adicional para proteger su Equipaje Documentado, dicho seguro ser Viva Aerobus Families not welcome Review of Viva Aerobus Hreinn Washington DC, District of Columbia 27 49 Reviewed January 13, 2019 via mobile Families not welcome We can all have a bad day with just about any airline and never before have I felt compelled to write a warning to fellow travelers. Passenger must pay the difference in the Original Fare in those cases in which the updated fare for the modified ToditoCash: It is a pre- paid electronic wallet designed to make purchases of products and services This type of payments is reflected in its reservation within a term of 24 to 72 hours. Reduced Mobility that so require it, at the airport of origin and/or destination. The Baby Package shall have the cost published in the Website. to perform any type of reimbursement of the rates and amounts paid, since it presumes that the passenger is the sole responsible for his/her physical and psychological Without exception, all flights intended by the pregnant passenger, must be made before the 37th (thirty-seven) week of gestation in derecho a recibir por parte de la aerolnea 1 (un) cupn canjeable por alimentos y bebidas dentro del condiciones ms relevantes se encuentra en la tabla que se agrega ms adelante. These Terms and Conditions and/or the content of the Website may have errors and/or inaccuracies. All Passengers must submit their Boarding Pass, together with an Official ID, at the security points of the Airport as well as in the Last Waiting Lounges. Including arrows and darts, steel staplers or steel picks, steel plaques with picks used for alpinism, harpoons, The check-in of such musical items shall be conditioned to the following: Not to exceed the maximum weight of 32 (thirty-two) kilograms or the measure of 319 (three hundred and nineteen) linear centimeters per article or checked-in container. Yes, passengers that turn 2 during the trip will have to purchase a return ticket for the child fare. equivalente al 25% del precio del boleto o de la proporcin que corresponda a la parte no realizada del liability for Viva Aerobus, being applicable the Terms and Conditions published on the web page charge for this service. the Boarding Pass, in accordance with the published rates in The Passenger may verify the list of forbidden articles both in carry-on baggage as well as in checked-in luggage, at the Website. So dont think twice; traveling with babies on Viva is the best choice. WebThe Viva Aerobus (VB) baggage policy for regular basic fares include the following: One personal item - fee free One carry-on bag - fee free Checked baggage - fee depends on ticket class Overweight and oversize bags - applicable fees per bag depending on route Sports equipment - subject to any applicable fees Viva Aerobus shall be liable for the destruction, damage or loss of the Carry-on Baggage whilst the Passenger The Boarding Pass online or printed in the check-in counters shall be marked under the section of Seat with the number of seat selected upon purchasing the ticket. cancel a reservation without penalty, for at least 24 hours if the reservation is made at least one week Viva Aerobus does not provide escort and/or special care services for minors. which shall be considered as part of their carry-on baggage without additional cost. prximo en el mismo segmento. The issuance of a Flight Certificate must be requested by the Passenger within a maximum term of 30 (thirty) calendar Al comprar utilizando dicho certificado electrnico, la fecha de la vuelo debe de ser mnimo 30 das Para que este WebGet cheaper flights with your Viva Fan membership and enjoy the best benefits on your trip. and are subject to the terms and conditions issued by the service company. E-ticket Aterrizaje en lugar distinto: Si, por causa de fuerza mayor o caso fortuito se aterriza en Viva Aerobus may amend this Plan at any time to decrease the time in which the aircraft remains * These articles may be transported as checked-in baggage provided they are presented inside a proper case and/or adequately packed. save some extra money with the very best VivaAerobus discount codes, deals & promotional codes for thousands of online vendors from CouponKirin. check today's VivaAerobus freshest coupon: Enjoy Cheap tickets and flights in Mexico on VivaAerobus. Act now and grab up to 75% off VivaAerobus discount codes and deals at CouponKirin in February. First class. Taxi services offered through Viva Aerobus are subject to availability, are provided by external companies to Viva Aerobus They have informed about their condition at the Viva Aerobus counters. scans of any documents will not be admitted, except in those cases in which the Passenger exhibits a certified copy Viva Aerobus will make reasonable efforts to promptly accommodate all passengers with disabilities, of weeks gestation and express the physicians authorization to use Air Transportation Services. evidence the United Nations registration approved by the DOT (Department of Transportation). la ciudad o rea metropolitana donde se encuentre ubicado el aeropuerto donde se presente la afectacin, 7. to the passengers and only applies for pre-established routes. due to errors made by the Passenger in the disclosure of the email address provided when making its Booking or due to latter in their Booking, the corresponding change in time and/or date, in order for the Passenger to take the They submit a medical certificate that certifies the clinical condition for air travel; and. Viva Aerobus only accepts ashes for transport, which shall be considered as Carry-on Baggage provided they are packed in a Baggage at the time of their Flight, shall have to evidence having acquired or paid an increase in weight for the Carry-on Baggage, Viva Aerobus shall only authorize onboard the Aircraft those baby seats that are authorized by the FAA (Federal Aviation Administration). itinerary requested by the Passenger surpasses the Original Fare, in any other case, the total amount of the fee will which Viva Aerobus" has operations. The order to board shall begin with the Passengers with Disability and/or Reduced Mobility, then the Passengers with VIP Pass (VIP). 4. at the departure point, waiting lounge and/or corresponding platform to board the unit. lo correspondiente a lo descrito en los apartados 2, 3 y 4 del presente documento, as como con un boleto de For security reasons Infants may not occupy a Seat within the Aircrafts of Viva Aerobus. Sharp or puncturing objects capable of causing a wound. The phone of the Call Center is 01 81 82150150. aeropuerto donde se presente la afectacin, debern ser proporcionados de acuerdo al tipo de alimento accordance with Section 3.0 of these Terms and Conditions. Enter your reservation code and last name, and a menu where you can change the date, choose a new flight time, and destination will appear. concepts, provided they have been acquired through the Sales Channels and effectively paid by the Passenger. Viva Aerobus will coordinate with airport authorities (including terminal facility operators Valid Passport (notwithstanding the nationality), b. Visa Vigente Valid Visa (For non-American citizens that wish to enter into the USA and for non-Mexican citizens that wish to enter into Mexico), c. Round Ticket (Citizens who intend to travel to the USA and are not US Citizens), d. US domicile (citizens who intend to travel to the US and are not US citizens). ), valuables (one hundred and fifteen) linear centimeters is not allowed. To Passengers and/or their baggage, when pursuant to the applicable standards it is determined that they pose a risk or danger, or else, that the transportation Love travel? dicho seguro. Asimismo, la aerolnea proporcionar alimentos segn apliquen durante su hospedaje (desayuno, comida o Carry-on Baggage: Refers to the baggage permitted onboard the aircraft, being the Passenger Vacation Homes Rent a house, apartment, or room at the best price in incredible destinations Viva Cargo Quick and safe shipments to the major domestic destinations, at the best price. Enjoy your family vacation carefree and review the requirements and benefits Viva offers when traveling with a minor. personnel of VivaAerobus shall deliver to the Passenger with Disability and/or Reduced Mobility the Wheelchair at WebBetter options to travel. pasajero podr elegir una de las siguientes alternativas: a) Devolucin del precio del boleto o la proporcin que corresponda a la parte no realizada del viaje, ms Pago de Indemnizaciones. Passengers are free to follow the above recommendations, failure to do so releases Viva Aerobus from any liability. WebGet cheaper flights with your Viva Fan membership and enjoy the best benefits on your trip. www.vivaaerobus.com/en/flying-with-viva/fees-and-charges. anticipacin a la salida programada del Vuelo. No vlido para viajar del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del forma electrnica e En caso de que la demora sea mayor a 4 (cuatro) horas, el pasajero ser compensado conforme a lo anterior y In the event that checked baggage does not arrive with the passenger traveling to or from the U.S., 3. payment in its system. al alcance de la aerolnea, ms una indemnizacin equivalente al 25% del precio del boleto o de la Condiciones de uso: Vlido durante 3 (tres) meses a partir de la fecha de emisin. Such requirements include but are not limited to: a. Animales domsticos: Viva Aerobus podr transportar a las mascotas de sus Pasajeros En caso de existir alguna demora o cancelacin imputable a Viva Aerobus, los pasajeros afectados tendrn Without exception and under no circumstance shall VivaAerobus check-in those Passengers suffering infectious diseases such as have a death certificate, cremation certificate, among others, if required by the sanitary authorities, airport authorities Sobreventa: En caso de denegacin de embarque por haberse excedido la capacidad de la "Viva Aerobus" waives any liability in the event the notice of Booking Change is not seen by the Passenger, whether Traveling with a baby has never been easier; just follow these basic guidelines so you and your little one have an incredible flight. Viva Aerobus' App: App that can be installed on mobile devices, or smartphones, from which en los que opera, para atencin y beneficio de nuestros Pasajeros. penalizacin por exceso de peso en Equipaje, la cual se encuentra publicada en la pgina The Passenger must show up 35 minutes before his/her departure to check-in baggage and 20 minutes prior items, Viva Aerobus recommends acquiring your Baby Package service. baggage standards, prior payment of a fee for their handling. All transactions referred to herein, including but not limited to the purchase and sale of tickets for the air transportation service, products and other services offered by Viva Aerobus Some extra money with the very best VivaAerobus discount codes and deals at CouponKirin February! Baby Package shall have the cost published in the Website Retrieved 27 June while... Remains on the tarmac through payment with credit card are considered as part of their carry-on baggage without additional.... 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