You should probably contact them directly, if thats where you purchased your tickets. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. Usually you can find deeper discounts if you book the super economy tickets. WebSTEP 1: ACTIVATE YOUR ACCOUNT. Reset and keep my games & apps. Has the payment for the reservations been deducted from your credit card? Finally, you can proceed with the payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card. Click here for detailed directions to the E-PASS Service Center. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. Im so glad youre finding the site useful, Carmen! All the people on here who have been trying to help you have been clear. I did not purchase using my account number. Please read all answers above. If i have a ticket why dont i have a ticket number? Be sure to read about the e-tickets they offer so you know what youre getting before you buy. UJZ-VH3_GY3-TF8 cannot print tickets please advise. Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. You can use the ItaliaRail website they have a partnership with Trenitalia and offer the same ticket prices (including the same discounted tickets, called economy and super economy, that you sometimes see available on Trenitalias site), and ItaliaRails site works with all credit cards. Great information, so helpful. Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. Have you made reservations for the trains that need reservations? With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. based on the distance in km between origin and destination, on the class and on the value of the relevant urban pass. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Within what limit can I use my Io Viaggio Ovunque in Lombardia multi-day ticket? Default search results, in the Prices column, are for 2nd Class. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. Can I use a train earlier than the time indicated on the ticket purchased online? 6. Ill be travelling by high speed train from Salerno to Rome to make my flight home on May 2. (Venice - Milan ; Florence - Naples ; Naples - Rome). The online refund request form is here https://reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx There is no facility to put a thirteen-year old on a Trenitalia pass. Buy the ticket online and bring it with you on your mobile devices. Children aged 4 to 11 years inclusive: 15 euro. During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. Sorry, we're still checking this file's contents to make sure it's safe to download. 1st class. 1 Traveler. Validity for cross-border tickets is 4 hours, unless you buy the ticket from Trenitalia. Within what limit can I use my one-way ticket to Milano? - Oppure, attivando la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online. Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. WebWelcome to Montenaire! I imagine this would be possible at the Trenitalia ticket office but I never asked anything particular there. Here our staff will load your card manually. Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? Do you want to travel multiple non-consecutive days? WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. I cannot find the season ticket I purchased. 4. Select Reset console. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. It can be purchased at Italian ticket offices, from Italian and foreign travel agencies and tour operators and on this website. Give back to the Community. 23. r/AnimalCrossingNewHor. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. WebHow to activate? If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. how to activate trenitalia pass. 1 / 8. THA. Ticket digital use in WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. If you decide to write in the date yourself, remember to put the day, then the month, then the year. Where can I display the trips I have purchased using my account number? Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. For trains that need reservations you need to buy ADDITIONAL reservations. Per un abbonamento mensile la cifra e' per andata e ritorno o solamente andata ? For Milano and Monza Brianza province, see STIBM passes, Como, Lecco, Lodi, Sondrio, Varese: 78Cremona, Mantova, Pavia: 83Bergamo, Brescia: 89, Io Viaggio Ovunque in Lombardia is an integrated pass for travel on the entire local public transport network in the Region: urban and suburban buses, trams, trolley cars, subways, suburban and regional trains in 2nd class, Malpensa Express service (only Milano Centrale-Malpensa routes where there is a 2nd class option available), boats on Lake Iseo, on-demand services, cable cars and funiculars in the public transport network, Monthly: 110Quarterly: 318Annual: 1059, monthly (from the first to the last day of the calendar month), quarterly (from the first day of the 1st month of validity until the last day of the 3rd month), annual (from the first day of the 1st month of validity until the last day of the 12th month), Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass, can be purchased from ticket offices, TRENORD resellers from the 22nd of the month before use. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. Here you can check the progress of a train in real time today or display all the trains departing from a station of your choice, making the choice by train number or by origin and destination. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? To make the online purchase of your season ticket, follow this procedure: 1. In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Do you have an activated Pass for which the validity period already started? If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. Give a reason why you're requesting a refund and click the button Get return number.. Choose the electronic card on which you want to renew the subscription [it is also possible to renew the subscription on cards in the name of other people], 3. Where can I check the balance of my CartaFRECCIA points? Re: Trenitalia pass 3 years ago Save L'abbonamento settimanale, mensile o annuale bidirezionale. 6. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. The bad news? You say that you don't know what seats you have. Can 72h and 48h Roma Pass holders avoid lining up? To change it to 1st Class, click the drop-down menu next to the ticket price by the word Select and change it to the 1st Class ticket. THA. Step 2. Using the Rail Planner app I have been entering journeys manually to my trip and then to my pass. Learn more. Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. Thanks! Bimbi gratis is not a pass, it is a special fare category where there must be at least one adult and a child under 15 https://www.trenitalia.com/en Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! If you have an Apple Watch, you The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. Indeed, with Italia In Tour 3 and Italia In Tour 5, you can travel for 3 or 5 consecutive days throughout Italy on all Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains, including the Leonardo Express. All information is written in replies above. I am looking at buying a pass for 7 days. The maximum Pass validity is of 11 months from the date of purchase. How else can I purchase / renew an electronic season ticket? Detailed steps to turn off Activation Lock are as follows. Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. Can I visit the Vatican Museums with the Roma Pass 72 Hours and/or Roma Pass 48 Hours? Here are some other useful tips for using the Trenitalia site. Access the shopping cart, check that all travel details are correct and "Confirm". Traveling w/ son as graduation gift, by train and AirBnB. Grazie per il tuo feedback. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. Most of our Passes can be refunded or exchangedifthey haven't been activated. WebBook train tickets worry-free with the Italian train travel specialists. Select "Find My" and tap "Find My iPhone" again on the next page. If you do have problems, however, you arent stuck waiting to buy tickets on site. Following Friday morning train to Fukuoka. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. Same via BB online. Your questions form and make sure it 's safe to download can go to the service... 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