Each team member is being assessed on their knowledge of the material and their teamwork, communication, and leadership skills. Even though you might be at home, dress as if you were at an in-person interview. 27 Standard Chartered Interview Questions & Answers 1. In a HireVue interview, youll record yourself answering questions. Never forget how amazing you are. Glassdoor users rated their interview experience at Standard Chartered Bank as 55.0% positive with a difficulty rating score of 2.96 out of 5 (where 5 is the highest level of difficulty). If you look at the second row, this rule is very much in order. What does working hard mean to you? ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Fechar. If we could track it down, I would be in touch. With a video interview, the recruiter can better see the personality, drive, and work ethic of a candidate. With each program, I was able to learn and master the programs quickly. Find out why his parents were his inspiration, how he wants to transform the financing ecosystem After joining there is initially 3 months of training and after that we are given different domains to work on. If hired here at Standard Chartered, I think this skill would be essential in helping me work with each customer in an accurate and efficient manner throughout each day.". At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. Second round will be a video interview also in pymetrics. You don't have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. ", "When faced with a situation where a quick solution is required, I will rely on my training, my memory, and my instincts. What was the result? Learn Without doubt one of our most fruitful partnerships, with both parties bringing new ways to push the boundaries of the opportunity our platform offers. The hard part about this situation is that when he is motivated, he caebest workers on our team. I feel secure in my ability to think and act quickly while I'm working in ABC position for Standard Chartered. I'm outgoing and friendly with everyone I meet while respecting their different styles and any open ideas they may bring to the team. I take a lot of large business deposits on a daily basis and follow all organizational policies on counting and depositing cash into accounts for business clients. For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. This will make the hiring managers life very easy as they are looking for those values in every person they evaluate. ", "While attending university, I was assigned a group project with a group of less than motivated individuals. Please look out for the diary invite and confirm asap. What did you do to tackle the obstacles? Not wanting to lose sleep over this, I made myself a note next to my alarm clock and called the CPA the next morning upon waking up. The HireVue algorithm uses machine learning to analyse data in the interview and predict future job performance. Standard Chartered Interview Questions If you pass the Standard Chartered online assessments, you'll get an invitation for a HireVue video interview (like most top investment banks). Cookie Notice For this question, your interviewer will be looking to hear that you can do just that. The interviewer wants to hear that you are detail oriented when it comes to checking your work. Standard Chartered Interview Experience | On-Campus Internship NIT Jalandhar 6. The online assessments include a personality test and two aptitude tests. What was the result? You must create your own answers, and be prepared for any interview question in any interview. When I learned the system two years ago, I was very quick to pickup and master the system. These skills have translated nicely to a few different data entry duties I hane taken during my career. Good to share the details. In my current role, I approached my manager last year about reconfiguring our customer lobby area to accommodate more customers while also being handicap accessible. Try to keep it relevant and relatable to the position. As well, the skills that I learned in tallying my drawer quickly at the end of each shift would be very beneficial in this role for me. I applied through a staffing agency. There are a handful of ways you could prepare for these assessments, two of the most popular being practice tests and sample questions. Check out our Standard Chartered Pass the Interview Pack (Everything you need to get prepared + Up to Date Questions for 2023) : https://geni.us/stanchartinterviewpass Discover the 28 Questions that make up 80% of the questions you could get asked in an interview in this free digital download: https://geni.us/28mostcommonQsBook an interview prep session with Mike: https://geni.us/interviewcoachingGot a Standard Chartered interview coming up? This should give you an idea of what Standard Chartered is expecting and it should give you a leg up for the second stage. 01/03. Standard Chartered is committed to providing equal opportunities and fair treatment in employment and recruitment and as part of this there are optional demographic questions asked as part of our application process. They'll also be looking to hear that you are always willing and able to approach your supervisor in a constructive manner. Armed with that knowledge, I would then rely on my ability to get to know my customers and what they find important to them to help them grow and thrive into the future. Any time that I notice his work slacking, an in-depth check in conversation with him often helps him get back on task and in a much happier mood on the job.". "A couple of years ago when I was working customer service in retail, a customer was looking for what happened to be a discontinued item of clothing for her sick mother. With Indonesia, India and Brazil presiding over the G20 until 2024, emerging markets. The video interview is the first time you will meet with someone from Standard Chartered to discuss your application. Especially around the holidays, I was often handling drawers with over $10,000 cash in them at the end of my shift. He is a former researcher at the MIT Media Lab, Forbes 30 Under 30 honoree. The process took 1 week. I gave her my deepest sympathies and talked about my childhood dog growing up that my parents had just had put down months earlier. Interview. "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. You dont have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. Better yet, they want to know how working for them will help you accomplish your goals! Website. A bank is a serious and professional environment and every once in a while, a customer comes with an issue that is well beyond a Teller's ability to handle. Being in a very volatile and high turnover industry right now, evaluating my staff on tangible factors is very important. Another benefit is the chance to see your score; this way you can estimate how well you will do and how much more practice you need. Capacity and resources management. Through conversations, some things in his personal life impact his job can impact his job in a negative way. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? At times, I utilize a notebook and my Outlook tasks list to jot down notes if I need to put something off for a more urgent matter to ensure that I don't forget it moving forward. Standard Chartered Bank Interviews Standard Chartered Bank Interview Questions 50 total interview insight submissions Interview Experience (84%) 3.5 Very Negative Negative Neutral Positive Very Positive Interview Difficulty (96%) 3 Very Easy Easy Average Difficult Very Difficult % Interns - FT Offers (79%) 45% 0% 20% 40% 60% 80% 100% 10% 30% 50% Consider sharing a professional challenge or a situation you overcame in school. We have regular team huddles to provide ongoing communication about process changes or upcoming events. At the beginning of each shift, I was responsible to counting my starting till to verify the amount matched our standard for starting tills. After online assessments(x2), there was 1 digital interview. Start your interview in a place that is quiet away from kids, pets, lawnmowers, etc. The answer choices range from least likely to most likely. No matter what example you use, be sure to explain why you felt it was important to take that action and what outcomes you are aware that it produced. Any time that I delegate work, it is important that I put the work in the hands of the right person and I do this by knowing the colleagues that I manager very well. The number of questions varies, so be ready to answer anything from 2 to 5 questions. To seal the deal for your interview, try to talk about times that you have went above and beyond the call of duty to provide the best service possible for a customer. Whenever I join a new team, I make a point to get to know each person and find ways we can connect. After Credit Suisse and Citigroup, Standard Chartered too stops accepting Adani Group firm's bonds as collateral on margin loans ET NOW Three rounds of Pymetrics assessments, which are personality, VBA, and VI. If hired for this role, I know that I will be relied upon to use open and honest communication skills, time management skills and to take a empathetic and personalized approach with each client and I can definitely be relied upon to do that. Interviews at Standard Chartered Bank Experience Positive 75% Negative 3% Neutral 22% Getting an Interview Applied online 70% Campus Recruiting 22% Recruiter 4% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (44) Analyst (41) Internship (36) You can also use the job description as a guide for some of the challenges you could encounter in this new role. During the training sessions, I spend up to four hours with our new hires to help them learn the systems.". Some days these deposits are very large. Do I need a finance or business-related degree? What your interviewer will be looking to hear in the answer to this question is that you have familiarity in working with a few different types of software programs and have the flexibility to learn and thrive new systems. JOB SUMMARY To support the Bank's Financial Crime Compliance Americas division (FCC) in ensuring that the business in the US operates in accordance with all legal and regulatory requirements and al AN. Looking back on that situation, I felt that it was the right thing to do given the situation that the customer was in and knowing she was a loyal customer of ours. Internship Programme entry requirements 3. To really sell your interviewer on your ability, try to use a real world example where you used features and benefits to meet someone's needs in a sales related situation. Report this profile Report . As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. Standard Chartered Interview Experience | On-Campus Internship 2. The London-based company is active in almost seventy countries with about a thousand branches and offices worldwide. I'm a purpose-led marketer and communications leader with experience across several Fortune 500, S&P100, and FTSE100 companies. Prior to [] The candidate is asked to respond to emails in a manner that relevantly addresses the questions and makes the task at hand clear for all parties. A few months ago, I had finished ringing up a customers large order and taking her payment. 24/02. You, as a customer service professional, are likely used to doing this so in your example, be sure to think about a time where your going above and beyond the call of duty really impacted the overall customer experience. Find additional company focused interview questions by practicing from one of our industry sets. If possible, give an example of a time that you used this with success. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. I uncovered what motivated everyone on the team and took the initiative where others would not.". The questions for this interview are generally competency-based with a few job-specific inquires. What I did was take down the customers contact information and let her know that I could contact our person that handled archived products. THE proposed takeover of Standard Chartered Bank Zimbabwe (StanChart), the country's oldest financial institution, has moved a gear up after five prospective investors including local and regional entities submitted their bids, the Zimbabwe Independent revealed. This exercise comes with a report detailing the information necessary to complete the task. Also take a look at their website to familiarize yourself with Standard Chartereds history and corporate goals, because knowledge of those can be extremely helpful in an interview. ", "In my current role, I work on an online database system called Kintone. ", "If hired for this role at Standard Chartered, my first goal would be to learn the entire package of personal accounts, savings, loans and investment products that customers here can take advantage of. I am a person that focuses on the positive things in each moment and that attitude really reflects well on others that I work closely with and the customers that I serve. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Director Interviews for FE82. If not, I then use my best judgement to determine what role or person would be best handling the duty. Finally, the one-on-one interview. On a work level, the targets that are set out for me as well as the professional development that I seek. Video interview news, thoughts and conversations. In my current job, my duties often put many tools and huge amounts of paperwork in my work space and it can become easily cluttered throughout the day. You'll need the ability to move from task to task quickly and proficiently and your interviewer knows that the best way to do that is through solid organizational skills. Answer dates might appear two to three weeks before they were published. Job seekers interested in Standard Chartered can expect the following interview stages: Application Strengths Assessment Online Assessments Video Interview Business Discussion Application The application is short and straightforward. As you reflect on your career, think of a time that you had to use research and teamwork to get a writing project completed and explain it in detail to your interviewer. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. The purpose of this page is to help you prepare for your job interview. We do this by creating interview questions that we think you might be asked. The daily life of a Teller at Standard Chartered will require you to multi-task and handle many different duties within the day. The number of questions varies, so be ready to answer anything from 2 to 5 questions. You also want to be aware of Standard Chartereds corporate values. Read our Terms of Use for more information. To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs and I'm always accountable for any mistakes that are made on my organization's side of things. The firm is empaneled with various banks & NBFCs and conducts audits on a regular basis across India. "I love my current boss because she leads with a collaborative and team-oriented style. Candidates should highlight the main ideas and priorities of the report as well as demonstrate their understanding of the material they have been presented with. I'm a firm believer that writing an appraisal takes preparation throughout the year by documenting performance. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. In the end, setting the right course and timeline would be important for every customer when I faced this situation.". Nothing too serious, few tactical questions and 90 seconds timeframe to answer Why Standard Chartered and why this role? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. While your interviewer can likely assume any experience you have based on your resume, they'll be looking to hear directly from you what experience you do have in doing this. Then, I work quickly to get them to the right person. Our interview questions and answers do not represent any organization, school, or company on our site. In your answer, be open and honest about the situation while focusing both on what you did to resolve the issue and what lesson you learned moving forward that you can bring to the team at Standard Chartered. Your question bank sample is on the way! Standard Chartered Bank Feb 2022 - Present1 year 2 months Singapore Identified key risks across principal risk types through close liaison with Risk Framework Owners and Global Heads for both. Lets walk you through the Standard Chartered HireVue interview and at the end of this article you can take a look at a few sample Standard Chartered HireVue interview questions. You also want to be aware of Standard Chartereds corporate values. Your interviewer will be looking to hear that you take both of these points very seriously if you are hired for this role. There was never a discrepancy, in the four years that I worked there. Standard Chartered is considered to be one of the most versatile banks in Europe. ", "For me, success is achieved when I can be proud of what I have accomplished in the day, and can also be proud of the attitude that I kept while meeting those accomplishments.". From my understanding, it is very similar to a Hirevue. Practice4Me 2018-2023, All rights reserved. Online assessments (behavioural, numerical) 2. ", "The greatest challenge I have faced in my career was the culture of nepotism in my previous position. What we did was choose a high profit item each week and place it on display in front of the cash registers to promote an impulse buy at the register. For any bank the kind of work which happens at the back end (apart from branches) you would be amazed. Without doubt one of our most fruitful partnerships, with both parties bringing new ways to push the boundaries of the opportunity our platform offers. There are usually about twenty statements. So, here are. I have proven myself reliable through my consistency, always showing up on time, meeting deadlines, and keeping my word. You can answer on your cell phone, laptop, or desktop computer as long as it has a camera. Check out our Standard Chartered Pass the Interview Pack (Everything you need to get prepared + Up to Date Questions for 2022): https://geni.us/stanchartinterviewpass Show more Tell Me About. Eligibility criteriaNo criteriaStandard Chartered Bank interview preparation:Topics to prepare for the interview - Ds, oops, graphs, trees, dyanamic programming, dbmsTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers. 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Not, I spend up to four hours with our new hires to help you accomplish your goals I faced... Approach your supervisor in a negative way could track it down, I work on an online database system Kintone... Your customer transactions and paperwork are accurate is quiet away from kids, pets, lawnmowers, etc nepotism my! Them to the right person the G20 until 2024, emerging markets I her! Job performance questions by practicing from one of the material and their teamwork, communication, and skills. Career was the culture of nepotism in my current role, I work quickly get... Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality our... Of this page is to help them learn the systems. `` will a... Interview are generally competency-based with a group of less than motivated individuals pickup master. The London-based company is active in almost seventy countries with about a branches. The task ( x2 ), there was never a discrepancy, in the years!