Here are three trends influencing how Wawa Customer Service Associate employees work. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Job Description. The search is on! The manager understood and told me not to worry about it happening again. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Take care to maintain the appropriate level of cash in the safes. Job Description. Help make it more accurate by adding yours. Respond to customer requests and complaints in a timely and courteous manner. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Pull expired items, document and discard. Stop fuel pumps if necessary. Location: Field. Department: Store Operations. Check expiration codes, face and inspect all items. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Job Description. Perform customer fuel transactions and monitor activities at the fuel court. Additional pay could include bonus, stock, commission, profit sharing or tips. Explain what steps you took to resolve the situation or diffuse the customers anger. Department: Store Operations. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Job Description. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Wawa, Inc. is an equal opportunity employer. Explore the positions and descriptions listed below. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Department: Store Operations. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Check expiration codes, face and inspect all items. Check that people who buy tobacco and alcohol products comply with the age limit. City and state must be separated by a comma followed by a space (e.g., Houston, TX). If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Proven exemplary customer service skills. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Example: I worked as a barista at a coffee shop for two years while I was in college. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Location: Field. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Then, I offered to remake his meal for free. Activate fuel and gift cards and assist with lottery purchases as needed. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Check expiration codes, face and inspect all items. You have successfully created a new job alert. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Save my name, email, and website in this browser for the next time I comment. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Communicate with the management team regarding customer requests and concerns. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Complete other tasks as assigned by store management. If you have experience working in similar positions, describe your ability to stand for extended periods of time. You can also use active listening to show the customer youre paying attention to what theyre saying. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Follow proper coding procedures. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. If the store management gives any additional task, complete the assigned task fully. Perform customer fuel transactions and monitor activities at the fuel court. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. You should be able to answer questions, solve problems and provide solutions to customer inquiries. Averages based on self-reported salaries. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Complete other tasks as assigned by store management. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! We would love to be a part of your professional journey. If necessary, stop the fuel pump. Job Title: Customer Service Associate. Example: I am very comfortable standing for long periods of time. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Perform customer fuel transactions and monitor activities at the fuel court. Maintain proper cash levels in register drawer and change machines. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Ensure that all procedures regarding food service and beverage schedules are followed. Click the link in the email we sent to to verify your email address and activate your job alert. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. attitude. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Posted: February 10, 2023. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Your input helps Glassdoor refine our pay estimates over time. Reminder Apply for our Summer 2023 Corporate Internship Program! Help make it more accurate by, All Lead Customer Service Associate Salaries. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Your email address will not be published. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. All Rights Reserved. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. This shift is driven by the fact that customers are increasingly turning to these channels for support. If there are any expired products on the shelves, remove that product from the shelf. Location: Field. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Activities at the fuel court, stock, commission, profit sharing or tips manager understood and told me to. Describe your ability to stand for extended periods of time skills like multitasking and problem-solving when things got busy but! 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