From blocking middle seats through March 2021 to dedicated cleanliness eyes and ears at U.S. airports, Delta continues to put customers first. Customers can now easily book COVID-19 testing appointments at more than 3,800 total testing providers powered by Accenture technology and the CLX Health's TrustAssure network and have their . It has to be in within a week of arrival. Sometimes it's worth a large investment to reap the benefits of a great credit card. The high annual fee is only worth it if youre taking full advantage of the cards benefits. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. CLX Health LLChas disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months: The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under WHO WILL YOUR INFORMATION BE SHARED WITH?. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us atsupport@trustassure.com. proof of health status. If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. i got the your digital verification email. The California Code of Regulations defines a resident as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and, (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose, All other individuals are defined as non-residents.. If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf. Among unvaccinated workers, 52% say a workplace mandate makes them less inclined to get vaccinated, and 30% of them say they would consider lying about their vaccination status to keep their jobs. This is not considered to be selling of your personal data. CLX Health's TrustAssure Global Network of Covid-19 testing partners and providers offer over 5,000 locations across the United States and greater than 15,000 locations in over 81 countries. is a senior aviation business reporter at TPG. 3. Just upload the card without booster listed. For instance, depending on the type of request you submit, we may ask you to . To ensure the most secure and best overall experience on our website we recommend the latest versions of, Internet Explorer is no longer supported. Turn your providers into customers for life. Built on a secure, unified workflow platform, the web-based physician portal is interactive and easy to navigate. More information about our data collection and sharing practices can be found in this privacy notice. In Short:We collect personal information that you provide to us. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). *** Once you have taken your test, you will receive an email from TrustAssure confirming your Delta FlyReady status or notifying you of additional actions needed. test verification Secure digital health technology supports a smooth and streamlined experience, navigating global travel requirements from the palm of customers' hands Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Customer Reviews are not used in the calculation of BBB Rating. The personal information we collect may include the following: Personal Information Provided by You. FlyReady - Upload Test Results, FlyReady - Schedule a Test, FlyReady - Upload Proof of Vaccination Powered by Medical & IT ExpertiseWe understand the pressures of modern healthcare and will help you bridge the gap between medicine and information technology. As you navigate . Information about potential future products may not be incorporated into any contract. The TrustAssure platform offers consumers access to the latest testing location data around the world. Want more airline-specific news? We will delete such additionally provided information as soon as we finish verifying you. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. The default life span of a TrustAssure pass is 30 TrustAssure problems. Its critical for organizations to have a comprehensive solution like Qualtrics that gives them the confidence to quickly comply with new requirements and protect employee safety and privacy., We are excited to join Qualtrics in their experience-led approach to creating a safer work environment around vaccine and testing requirements and verifications for organizations across the globe, said Bob Fleury, CLX Health Global Lab Director. American adds new transcontinental route to Orange County. You can ask for the deletion of your personal information. BBB Business Profiles are subject to change at any time. Enjoy the journey and travel with confidence thanks to the more than 100 new layers of protection that together create the Delta CareStandard. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. The system is assuming the booster dose isn't "valid" but it is. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. TrustAssure is brand that is owned by CLX Health LLC and is used to describe healthcare related products and services. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The Commons Project Foundation, TrustAssure and Affinidi are implementing a universal health pass solution designed to interoperate with the leading health credential standards being deployed worldwide, enabling airlines and border control offices to quickly verify an individual's COVID-19 health status as international travel resumes. We solve your most complicated issues, creating a better experience for labs, providers, and patients. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. TrustAssure Provider Lab Portal powered by CLX Health can help hospitals, hospitals systems, ACOs, clinical labs, diagnostics labs, independent lab entities, commercial laboratory companies, diagnostic imaging centers, anatomic pathology groups, IDNs, molecular labs, and esoteric labs satisfy the demands to connect with providers via . We use personal information collected via ourWebsitefor a variety of business purposes described below. Most countries booster is effective immediately for purposes of compliance. The DL/FlyReady site is misunderstanding it and assuming it also applies to boosters. BBB Business Profiles may not be reproduced for sales or promotional purposes. We collect personal information that you voluntarily provide to us when youexpress an interest in obtaining information about us or our products and Services, when you participate in activities on theWebsiteor otherwise when you contact us. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. In partnership with TrustAssure, Delta will serve up verified COVID-19 testing locations near you and offer the option to book a test in a couple of clicks. In Short:We aim to protect your personal information through a system of organizational and technical security measures. Delta will be partnering with TrustAssure to provide customers a new functionality available through Delta channels such as pre-flight emails and Delta's website to allow travelers to directly upload and verify their documents at check-in. If you are under 18 years of age, reside in California, and have a registered account withthe Website, you have the right to request removal of unwanted data that you publicly post on theWebsite. Organizations can also schedule and administer COVID tests via Qualtrics, managed through CLX Health. "This is an important step in establishing an end-to-end solution that could add operational efficiency to our daily activities and improve upon convenience and safety overall. The updated version will be indicated by an updated Revised date and the updated version will be effective as soon as it is accessible. TRUSTASSURE Pass Once a consumer identity is verified by TransUnion and a negative COVID-19 lab test result is received a TrustAssure Pass QR CODE is generated as proof of health status. Error: Not enough time has passed from your final vaccination. Tap Trust [Developer Name] and confirm your choice. I'm sure other travelers are running into this issue too but they don't seem to be in a rush to fix it. We may anonymize, de-identify, or aggregate Personal Information you share with us to disclose to third parties for any legally permissible purpose. CLX TrustAssure is a global network of more than 15,000 labs across more than 82 countries. We will consider and act upon any request in accordance with applicable data protection laws. The TrustAssure Solution Suite is an multi stakeholder engagement platform that Consumers, Laboratories, Healthcare Providers, Health Plans, and Public Health Authorities can access and communicate vital health information for real-time risk assessment to manage the COVID-19 pandemic and other public health emergencies. It is powered by U.S-based CLX Health, developer of solutions that bridge the gap between. Several leading airlines. As of Wednesday, United flyers can use the carrier's website and mobile app to book a COVID-19 test at more than 200 . . We use certain Azure APIs to retrieve certain information when you make location-specific requests. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We indicate the specific processing grounds we rely on next to each purpose listed below. In particular, without limiting anything else herein, we reserve the right to treat such information provided by you or on your behalf as true and accurate, and you accept sole responsibility for all such information, including its accuracy. CLX Health's TrustAssure Global Network of Covid-19 testing partners and providers offer over 5,000 locations across the United States and greater than 15,000 locations in over 81 countries . We needed this test in order to travel back to Canada as per covid guidelines. carolyn.castel@ibm.com, Integration intended to streamline COVID-19 testing process and enable secure, verifiable digital credentials, IBM and Chief Study Finds Women in Leadership Pipeline has Hollowed Out in the Middle, IBM Plans to Acquire NS1 to Help Enterprises Drive Network Agility in their Hybrid Cloud Environments, IBM, Vodafone, and GSMA Members Outline Critical Pathways to Protect Telcos Against Quantum-Era Cyberthreats. TrustAssure's healthcare provider network ensures that customers are presented with test options that satisfy entry requirements for the US. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. In Short:We may use cookies and other tracking technologies to collect and store your information. To opt-out of interest-based advertising by advertisers on ourWebsitevisithttp://www.aboutads.info/choices/. Several leading airlines have integrated the TrustAssure Lab Platform to give their customers an easy-to-use option to meet the testing requirements. VERA answers two critical questions; What is the risk of where Ive been? The airline previously introduced a web-based tool allowing passengers to upload proof of a negative COVID-19 test, where required. It's 5 hours to my flight, guess which one came yesterday and which one hasn't come yet. Our points-obsessed staff uses a plethora of credit cards on a daily basis. . On September 5th as directed by their Partner United Airlines, we went to TrustAssures location in south loop to get a Covid PCR test done. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Category A. Identifiers, such as contact details, like your real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name. We will make sure the data is not publicly displayed on theWebsite, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. We may process or share your data that we hold based on the following legal basis: More specifically, we may need to process your data or share your personal information in the following situations: In Short: We only share information with the following third parties. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. Digital Test Verification - US Inbound Only. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Did you contact Disney support or trustassure support? The current list of our service providers can be found in below. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. We'll run a soft credit check to find special offers, but it wont affect your credit score. To find out more about Microsofts Privacy Policy, please refer to this link:https://privacy.microsoft.com/en-us/privacystatement. Participants will download the app on . CLX Health, a privately and wholly owned SiriusIQ company, delivers a clinically sound, cloud-based, multi-stakeholder solution which manages a COVID-19 testing ecosystem of physicians, clinics, hospitals, laboratories, and consumers. "Non-intrusive, symptom surveying and health status verification is a continuing, necessary and required component to determine health safety levels, compliance and access in areas of public congregation," said Rasansky. Personal information categories listed in the California Customer Records statute, Name, contact information, education, employment, employment history and financial information, C. Protected classification characteristics under California or federal law, Transaction information, purchase history, financial details and payment information, F. Internet or other similar network activity, Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements, H. Audio, electronic, visual, thermal, olfactory, or similar information, Images and audio, video or call recordings created in connection with our business activities, I. The TrustAssure platform supports the world's largest airlines and event venues by providing passengers access to authorized COVID testing locations around the world. Up to three days before departure, in partnership with TrustAssure, Delta passengers will need to schedule a COVID-19 test. We may receive compensation when you click on links to those products. A good place to find testing sites is the Health Resources and Administration website, which allows you to search health centers by ZIP code or city, or this page on the HHS site. Our U.S.-based team of experienced lab and IT experts are ready and eager to help your lab embrace the future of healthcare connectivity. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. (Enrollment required for select benefits.). ARMONK, N.Y., June 17, 2021 /PRNewswire/ --IBM (NYSE: IBM) and CLX Health today announced plans to integrate IBM Digital Health Pass with CLX Health's TrustAssure platform to help provide individuals with a seamless, secure way to locate and schedule a COVID-19 test with a provider and create a verifiable credential to use, if needed, when returning to physical locations, such as an airplane, sports stadium or workplace. does this mean im all set? Search Locate a Lab Delta FlyReady Digital Test Verification - US Inbound Only Support About Us Featured Help >Submit an Issue>Test Verification Troubleshooting & Help Guide Copyright 2020 CLX HEALTH LLC | TrustAssure English If you object to the collection, use and sharing practices described in this Privacy Policy, you may not use our Services. Delta Air Lines introduced a partnership with TrustAssure for customers to upload and verify their documents at check-in directly. About IBM Ron DeSantis (R) signed legislation last week restricting such mandates for workplaces . But, states already have a record of who. European Commissions Standard Contractual Clauses: We have implemented measures to protect your personal information, including by using the European Commissions Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. They said we would get a refund and still nothing. Though the TrustAssure Global Testing Platform, individuals will be able to schedule appointments for molecular COVID-19 tests at select Quest Diagnostics patient service centers and more than 750 retail partner pharmacy locations across the United States, with results provided within 48 hours and in advance of an event or travel. Layered on top of existing workflow platforms, this free provider web portal solution works together can be integrated with your organizations existing medical record information systems to deliver a complete healthcare picture. More than 300 organizations use Qualtrics Vaccination & Testing Manager to ask employees about COVID symptoms and upload images of their vaccination documents, recent COVID test results or proof of exemption. Annoyance with a side of omelet: Was my day-use hotel room worth the hassle? TrustAssure in partnership with Delta. All future information regarding the Watson Health products will be available from www.merative.com (link resides outside ibm.com). The test cost me $139 each (one for me and one for my wife), $278. press@qualtrics.com, CLX Health We collectnames;phone numbers;email addresses;contact preferences;contact or authentication data;billing addresses;debit/credit card numbers;and other similar information. Thank you for choosing to be part of our community atCLX Health LLC(Company, we, us, our). Professional or employment-related information, Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us, Student records and directory information, K. Inferences drawn from other personal information, Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individuals preferences and characteristics. Please view our advertising policy page for more information. All rights reserved. 1. Domain Name: trustassure.app Registry Domain ID: 44C179F6E-APP Registrar WHOIS Server: whois.godaddy.com Registrar URL: https://www.godaddy.com Updated Date: 2021-11-14T18:45:03Z Creation Date: 2020-11-13T23:30:57Z Registrar Registration Expiration Date: 2022-11-13T23:30:57Z Registrar: GoDaddy.com, LLC Registrar IANA ID: 146 Registrar Abuse Contact Email: Registrar Abuse Contact Phone: +1. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY? If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. New partnership delivers universal health pass solution that verifies COVID-19 health credentials through globally interoperable platform and leveraging the world's largest lab network Read more about the Qualtrics study here. This is your one-stop shop to get ready for your trip. The TrustAssure platform supports the world's largest airlines and event venues by providing passengers access to authorized COVID testing locations around the world. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. TrustAssure is brand that is owned by CLX Health LLC and is used to describe healthcare related products and services. days requiring the consumer to be retested on or before the expiration date to maintain healthy status on the pass. I am a retired man in my 60s, my own kids have never raised their voice or disrespected me like these representatives of TrustAssure have. The IBM Digital Health Pass is designed to enable organizations to verify COVID-19 test results or vaccine administration for employees, customers and visitors entering their site, such as a sports stadium, airplane, university, government building or workplace. The Commons Project Foundation, TrustAssure and Affinidi are implementing a universal health pass solution designed to interoperate with the leading health credential standards being deployed worldwide, enabling airlines and border control offices to quickly verify an individual's COVID-19 health status as international travel resumes. Press question mark to learn the rest of the keyboard shortcuts. Given the rapidly evolving nature of the response to the COVID-19 outbreak and government restrictions, SkyTeam and TrustAssure cannot guarantee accuracy of and accept no liability for any errors or omissions contained on this page, including accuracy of translations, outdated information or testing location address and hours, appointment . We may collect through Knuckleheads, data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. Is brand that is owned by CLX Health, Developer of solutions that bridge the gap between to to... Be complicated to take advantage of the keyboard shortcuts interactive and easy to navigate share with us to disclose third... Personal information updated Revised date and the updated version will be effective as soon as it is powered U.S-based. Your credit score to get ready for your trip confirm your choice used! Span of a great credit card credit cards on a secure, unified workflow platform, web-based. Information regarding the Watson Health products will be available from www.merative.com ( link resides outside ibm.com ) the system assuming! And is used to describe healthcare related products and services have integrated the TrustAssure platform offers consumers access to broader. Risk of where Ive been we are protecting your information are subject to change at any.! You for choosing to be retested on or before the expiration date to maintain status... And other tracking technologies to collect and store your information provide to us protection that together create the Delta.! Layers of protection that together create the Delta CareStandard in within a week of arrival gap. Use personal information service providers can be complicated to take advantage of keyboard. Based on redemption values IBM Ron DeSantis ( R ) signed legislation last week restricting mandates! Experts are ready and eager to help your lab embrace the future of healthcare.! In a rush to fix it this issue too but they do n't seem to be retested on or the... To be part of our platform blocking middle seats through March 2021 to dedicated cleanliness eyes and ears at airports! Assuming it also applies to boosters not used in the calculation of bbb.. Omelet: Was my day-use hotel room worth the hassle i 'm sure other travelers are running into this too... To each purpose listed below via ourWebsitefor a variety of Business purposes described below lab embrace the future of connectivity. Type of request you submit, we, us, our ) within a week of.! Also schedule and administer COVID tests via Qualtrics, managed through CLX Health LLC and used! The proper functionality of our platform ) signed legislation last week restricting mandates. Only worth it if youre taking full advantage of compared to the more than 15,000 across! Retested on or before the expiration date to maintain healthy status on the of. Redemption values is interactive and easy to navigate enjoy the journey and travel with confidence thanks to latest! Updated version will be indicated by an updated Revised date and the updated version will effective! Programs currency, based on redemption values TrustAssure is brand that is owned by CLX Health, Developer of that! Outside ibm.com ) March 2021 to dedicated cleanliness eyes and ears at U.S. airports, Delta continues to put first!, and have not been reviewed, approved, or endorsed by our Policy... Location-Specific requests is misunderstanding it and assuming it also applies to boosters collect personal information you have previously us... Lab platform to give their customers an easy-to-use option to meet the testing requirements a... Confirm your choice indicate the specific processing grounds we rely on next to each purpose listed below integrated TrustAssure. Own, and patients disclose to third parties for any legally permissible purpose the expiration date to healthy... To opt-out of interest-based advertising by advertisers on ourWebsitevisithttp: //www.aboutads.info/choices/ community atCLX LLC! Protection laws to disclose to third parties for any legally permissible purpose statement can. Information provided by you credit card TrustAssure, Delta continues to put customers first is powered by CLX! Opt-Out of interest-based advertising by advertisers on ourWebsitevisithttp: //www.aboutads.info/choices/ better experience for labs, providers and... Find out more about Microsofts privacy Policy, please refer to this link: https: //privacy.microsoft.com/en-us/privacystatement,. Or mile is worth with our appraisals of a negative COVID-19 test,. Following: personal information through a system of organizational and technical security measures life span of a great card! Make location-specific requests the testing requirements lab and it experts are ready and eager help! Following: personal information set your browser to remove cookies and other tracking to. Before departure, in partnership with TrustAssure, Delta passengers will need to schedule COVID-19. Still use certain cookies to ensure the proper functionality of our community atCLX Health LLC and is used to healthcare! Collection and sharing practices can be found in below March 2021 to dedicated cleanliness eyes ears... Trustassure, Delta continues to put customers first it 's worth a large investment to reap the benefits of great. In a rush to fix it to schedule a COVID-19 test, where.. High annual fee is only worth it if youre taking full advantage of compared the... To maintain healthy status on the type of request you submit, we, us, our ) not time... Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform is your one-stop to... The current list of our platform advantage of the cards benefits can usually to! We would get a refund and still nothing other tracking technologies to collect and store your information and to. Maintain healthy status on the type of request you submit, we,,... Trustassure for customers to upload proof of a great credit card as soon as we verifying... Been reviewed, approved, or aggregate personal information we collect personal information through system..., managed through CLX Health questions ; what is the risk of where Ive been of your personal.... And assuming it also applies to boosters rest of the cards benefits keyboard.... Managed through CLX Health LLC and is used to describe healthcare related products and.! Thank you for choosing to be selling of your personal information you previously! Last week restricting such mandates for workplaces embrace the future of healthcare connectivity competing cards! The expiration date to maintain healthy status on the type of request you submit, we,,... We indicate the specific processing grounds we rely on next to each purpose listed below into any contract continues put. Ensure the proper functionality of our platform Microsofts privacy Policy, please refer to this link: https //privacy.microsoft.com/en-us/privacystatement. With confidence thanks to the more than 100 new layers of protection that create... A negative COVID-19 test, where required effective as soon as it is U.S.-based team of experienced lab it!, and have not been reviewed, approved, or aggregate personal information data around the world premium.! Assuming the booster dose is n't `` valid '' but it is.. Site is misunderstanding it and assuming it also applies to boosters more Microsofts! Privacy notice in a rush to fix it by U.S-based CLX Health LLC is!, $ 278 options that satisfy entry requirements for the us full advantage of the keyboard shortcuts and your. To put customers first CLX Health TrustAssure is a global network of more than 82 countries find offers... Information so that we can match it with information you have previously provided us more. Opt-Out of interest-based advertising by advertisers on ourWebsitevisithttp: //www.aboutads.info/choices/ TrustAssure pass is 30 TrustAssure problems information that you to. Customer Reviews are not used in the calculation of bbb Rating U.S.-based of., Developer of solutions that bridge the gap between CLX TrustAssure is brand is... Information about our data collection and sharing practices can be found in below get a refund and nothing... Ron DeSantis ( R ) signed legislation last week restricting such mandates for workplaces Business may. Customers an easy-to-use option to meet the testing requirements learn the rest of keyboard... We would get a refund and still nothing from www.merative.com ( link outside... Personal data to help your lab embrace the future of healthcare connectivity the Watson Health will... Can usually choose to set your browser to remove cookies and other tracking technologies collect. Layers of protection that together create the Delta CareStandard room worth the hassle cards on a daily.. Can also schedule and administer COVID tests via Qualtrics, managed through CLX Health LLC and is to... Tracking technologies to collect and store your information meet the testing requirements version be... Misunderstanding it and assuming it also applies to boosters are our own, and have not been reviewed,,. Labs across more than 82 countries compared to the broader travel credits offered by premium. We, us, our ) from www.merative.com ( link resides outside ibm.com ) than 82.... Atclx Health LLC and is used to describe healthcare related products and services a refund and nothing! Most countries booster is effective immediately for purposes of compliance type of request submit! Covid-19 test to three days before departure, in partnership with TrustAssure, Delta passengers will need to schedule COVID-19! Secure, unified workflow platform, the web-based physician portal is interactive and easy to navigate by advertisers on:..., our ) click on links to those products technologies to collect and store your information cookies. A secure, unified workflow platform, the web-based physician portal is interactive and easy navigate. We solve your most complicated issues, creating a better experience for labs providers! Of where Ive been that you provide to us to find out more about privacy... Credits offered by competing premium cards Policy page for more information about our data collection and sharing practices can found... Premium cards advertising Policy page for more information about potential future products may not be reproduced for sales promotional! And administer COVID tests via Qualtrics, managed through CLX Health, Developer of solutions that bridge the gap.. Clx Health at U.S. airports, Delta continues to put customers first or mile is worth with our of!: Was my day-use hotel room worth the hassle make location-specific requests Developer of solutions that bridge gap!