Privilege Club - Luxury Bahia Principe Akumal The Hotels I spoke with were only aware of some RCI Timeshares within their establishment. People included 30 people. Once again a perfect stay, I can not praise the staff enough for there friendly service nothing is too much trouble. Prices are the average nightly price provided by our partners and may not include all taxes and fees. HOWEVER, there were things that we did not like and we will not be returning. Beach Bar MORE INFO. They frantically tried to give good service but were stretched past their limit. Bahia Principe Fantasia. Pools were great, if you want beds with a parasol youll need to get up and reserve around 6-6:30am which is worth it if you know youll need it. If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE. Taxes and fees that are shown are estimates only. See 13,361 traveler reviews, 17,483 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There was one night that I had their risotto and it was way too salty. Well, the privileges for those who aren't in the Privilege club are gone. . Worth every cent! Tables not being cleared,not being asked if you want tea or coffee,just the basics! This is a large resort and trolleys where always available for those that needed rides to get from one place to another.The ala cart restaurants were very good but so was the main buffet.. We flew air transit and I cannot say enough good things about them. Visiting the sister hotels, added bonus. 2023 Privilege Club ~ Vacation as you are, New Event Space in Bahia Principe Fantasia Punta Cana, Family and Friends Experience In Punta Cana. We upgraded to an ocean view room as it was a special birthday and our room in block 66 certainly didn't disappoint. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We really want to thank you for all your comments about the services you enjoyed during your stay.We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Sending you our best regards,Geraldine LunaLuxury Bahia Principe Akumal. I liked the beach as there was always sunloungers available at any time of the day and with parasols. Bahia Principe Luxury Samana. The Akumal is so big that its great as you feel like you are somewhere different and you can go to all the different resorts and restaurants including the buffet. In all we were spoken to by 9-10 different people.Finally at the end of this lengthy sales pitch comes the package cost accompanied by all the savings and additional extra benefits which sounds good at first glance as it did to us when sat there. We will be back! When my parents arrived, they had been given the end corner room and it wasnt done up. Just came back from a weeks stay. What can I say? We were not the only guests to experience this.Lack of umbrellas, your room should have one! Bahia Principe Luxury Akumal; Bahia Principe Luxury Sian Ka'an; Bahia Principe Grand Coba; Bahia Principe Grand Tulum; Jamaica, Runaway Bay. We got a taxi which cost about 10 dollars and although uts about 65 dollars to get in all the money raised is to provide better facilities for the animals. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. You can look forward to a free breakfast buffet, 27 holes of golf, and a nightclub at Bahia Principe Luxury Akumal - All Inclusive. At least we are not like many unfortunate people who previously signed 14 or 25 thousand Dollar contracts which they are finding very difficult to use and now cant get rid of and have to continue paying the annual admin fee. Please see our partners for more details. 140. Our favourite was the Arlequin gourmet restaurant as the service and quality of the food there were amazing.Snorkelling here was great with plenty of tropical fish to view.Transport buggies were very efficient.A few small niggles were:* The "hot" buffet food tended to be cold. View Hotel . However. and we would have to go off site. The place is beautiful and well maintained. Make the most of your beach time (or your adventures anywhere in the world) with a Caribbean vacation club membership that does more for you. Review tags are currently only available for English language reviews. We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Photos. Resorts in the Caribbean. One luxury Hotel asked if we could fwd them a screenshot showing where they were listed as they werent aware of this.After thinking about it over the next couple of days and doing some online checks (which we should have done prior to attending - our error) we decided to cancel and returned to their office within the 5 day cooling period.What a completely different reception we received.The initial salesman tried hard to convince us that we shouldnt cancel as it was such a great package. Bar fridge stalked daily. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. Bahia Principe Luxury Akumal: What I wish I had read in reviews re the beach, noise, the Privilege Club, restaurants, - See 13,080 traveler reviews, 16,271 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. or. The buffet was the best, Prawns, calamari, other seafood,fish, roasts, mexican fare, pizza's and other junk food is available. He then tried to get us to agree to a lesser package for half the cost.We refused this which increased his aggression, by this time he was extremely intimidating and shouting. Free parking. Privilege Lounge*. Bahia Principe Luxury Akumal: Very good service and amenities - See 13,358 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. This meant that the holiday offered plenty of variety. Extra points per night for bookings made via www.bahia-principe.com or our call centre. Do not hesitate on contact us at: info.akumal@bahia-pricipe.com on your next vacations !Receive our warmest regards from Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. We can say, however, that we are still in love with Mexico! This music boomed from the pool areas and bars onto the beach. Family-friendly Privilege Beach at BP Grand Tulum*. With the many discounts we offer and the ability to be flexible to various accommodations for our members, were a vacation club that goes beyond perks and commits to a full vacation experience. This property is a great place to bask in the sun with a private beach, 2 beach bars, and beach massages. I had a leaking AC and a broken phone. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). . TUI reps in hotel most days in the rooms below the lobby, makes it so easy to book excursions! NOISE: In other resorts where we have been the beach is the quiet area and the pools are where people go to enjoy drinks, music and sports. We did Xplor, coco bongo and Chichen itza tour, they were all amazing! Thank you for taking some time to express your impressions during your stay and for sharing your comments and points to improve with the Bahia family at the Luxury Bahia Principe Akumal.We hope that we will be able to welcome you back soon . 1,238 reviews. Book Bahia Principe Luxury Sian Ka'an, Akumal on Tripadvisor: See 9,501 traveller reviews, 12,936 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an, ranked #11 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Dear Guest,On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort.We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. The 90 mins turns into 4hrs. The rooms are big and had a lounge and a stocked minibar. Dear guest,Receive our warmest regards from your house at the Mexican Caribbean.The nice notes like the one you kindly posted are very appreciated by our team. Would we go back? They also said they will decorate the room. The room was lovely and clean, housekeeping make cute animals from the towels, top up mini fridge and make beds daily if you like. Drinks were endless with plenty of bars with high end alcohol to choose from. We received very preferential treatment for our fourth stay, room drops, fresh flowers, special wristbands, extra a la carte bookings, free tickets to the Mexican fiesta at the hacienda, this time we were flatly told that unless you stay twelve times or are a member of the Privilege Club, there are no more perks.We love the Mayan Riviera but we feel the inflation, over development and commercialization of the area is making it lose it's charm. yes this resort has a huge problem with seaweed getting washed up on the beach, there are armies of men trying to clear it up but they cant keep up with it. From 8.699 USD. *Services and facilities exclusive for Privilege Club members See more of Privilege Club on Facebook. *Services and facilities exclusive for Privilege Club members As well as shops in the hotel which sell all your basics, suncream, painkillers, toiletries. I went to ask if they could turn it down; there was not a single visitor on the beach and was told that I had no right to be there and the members wanted the music. Sunscape Akumal Beach Resort & Spa. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. As well, this is the beach area for two of the other three resorts leading to very heavy use. Tiles were missing from the side of the bathe and there was mould all over the ceiling!! Our fourth stay in 2013 was for our honeymoon where the staff went ABOVE 'above and beyond' for us (more on that later). This was our second trip to the hotel and we loved every minute of it, just can't wait to go back.The food was superb the last time we went but this time it had got even better you have so much to choice from. * Staff promoting the privilege club in the lobbies were a nuisance by pestering you as you went past.All in all though a great hotel and an amazing holiday. Dear guest,First of all thank you very much for staying in Luxury Bahia Principe Akumal and taking the time to write your positive impressions. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). All your observations are well received and we will do our best to reinforce the areas mentioned.Please do not hesitate to contact our Public Relations/Guest Service colleagues in order to receive the best assistance to improve your experience. The entertainment team do a fab job around the pool. Photos. This is the first time we used it and all our regrets evaporated instantly. The evening entertainment is great! The swimming areas were wading pools at the best with water only thigh high and no wave movement. The staff all go out of their way to help you and nothing us too much trouble. I booked for two and it was 102CAD. Tiles were broken in the room around the table and under the bed!! Service at restaurant and bars was awesome . I think they do enjoy their work, but do tip everybody who you think is worth it. So much selection so will cater to everyones tastes! Much of what I read in reviews was true. Grounds were well manicured. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Plus, if you stay with Akumal, you have access to the Bahia principes in Coba, Tulum and Siaan Kaan - but the others dont have access to Akumal! Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. All the services to coordinate your vacation at a click's distance. We received the full refund within 7 days however because the payment we initially made had to be in Dollars this cost a transaction/currency conversion Sterling to Dollars appx 250 then our refund - Dollars back to Sterling conversion another 250 total 500 lost. We said if he refused to refund us as per the terms stated in the Contract we would contact the Police to which he then accused us of threatening him and that he was going to call the Police to report that he was being threatened. You do not wait any length of time.All in all, a great setting, wonderful weather, food and accomodation. Overall, a perfect place for either a couples getaway or a family vacation. Amongst the many Privilege Club benefits our members enjoy include exclusive areas like the Privilege Lounge, complete with a serviced bar and many other perks. A modernized bar that features all you could ever crave as you mingle with fellow vacationers and soak in the Caribbean weather. Others found the sales pitches very annoying. (False). We've done so much here in the Yucatan and this resort is very important to us but we are not set on returning (unlike every other time that we have been during previous times in the area). Dear guest,Thank you for letting us know your observation regarding your experience, we always make our best to exceed our guests expectations!It is great to read this amazing review regarding the service received during your previous stay at our hotel. Bahia Principe Luxury Akumal: Grand Bahia Principe Akumal Mexico at Privilege club - See 13,357 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Services subject to change without prior notice. This was our fifth stay at the complex since 2009, first since 2013 with the other four stays being at the GBP Coba for which I have posted previous reviews for. The Privilege Club is such an upgrade! As of November 1st, all members will have access to a piece of paradise that better suits their vacation style. Bahia Principe Grand Tulum: Great resort! Bahia Principe Luxury. A true 5 * resort, I definitely recommend. Staff was exceptional, service excellent, & accommodations were beautiful. We always seemed to have two or three groups sitting close by in any outside area at all times. Much of what I read in reviews was true. The only thing I could have every single day at the buffet is omelette for breakfast and pasta for lunch and pizza for dinner.I cant stand one more day here so I had ended my vacation early despite I had booked a seven day vacation. Bahia Principe Grand Tulum: Gran Bahia Principe, bel Hotel mais manque de personnel flagrant - consultez 15'897 avis de voyageurs, 19'222 photos, les meilleures offres et comparez les prix pour Bahia Principe Grand Tulum sur Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 120. Seasons Savings: Gift Yourself Another Vacation. Everything about this hotel is perfect. Amazing views of the sea from the front and the infinity pool to the side. I felt sorry for them and they were just so pleasant. Review tags are currently only available for English language reviews. If you get the app and sign up your own My Bahia account you get discounts on some things. Book now! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Service nothing is too much trouble the infinity pool to the side service excellent, & accommodations beautiful! You get discounts on some things will not be returning umbrellas, your should... At any time of the other three resorts leading to very heavy use or coffee, just the basics the... For English language reviews 1st, all members will have access to a piece paradise. Food and accomodation everyones tastes wave movement big and had a lounge and broken... Definitely recommend a click 's distance been given the end corner room and it was a special and. 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