problems with bring a trailer auctions

Henry (the guy I was communicating with) low balled my car right off the hop. Again I only stated facts and was in no way derogatory. Submitting a response indicates a willingness to work with customers to make things right. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. I bid on, and purchased a vintage motorcycle recently. A Bring a Trailer representative responded the next day, but not accepted until October 10 because this customer did not provide a sufficient quantity of photos until the 10th. Curious about BATs views on bidders like this. I'm not comfortable with them having access to my credit card. The site provides listings at three service levels: Bring a Trailer also provides shipping for some vehicles purchased on its site. Pack your patience. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. Learn how it works. This Datsun 2000 roadster is a zippy little open car that combines the best elements of open British sports cars with a gutsy 2.0-liter engine and Japanese build quality. If the previous comment is false, why would I praise some vehicles on your site. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. This review was chosen algorithmically as the most valued customer feedback. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. International Association of Better Business Bureaus. Bring a Trailer specializes in classic, collector and enthusiast cars. The truck was picked up by a third party car hauler. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. Where eBay Fell Apart. Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. I paid $200 and made *** appointment at an independent *** shop with very high customer reviews, ******************* (4.9 of 5 from over 400 reviews) on 01/03/2023 (first working day after new year holiday). The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . While eBay Motors charges a $19 to $79 listings fee + 2.35% on the sale portion over $7,500, Bring A Trailer charges a $99 to $349 listing fee. Hagerty Insurance also noted, "Five years ago, BaT cars . Beware of dealing with Bring a Trailer highly questionable business practices. Sellers can also list wheels, engines and automobilia. Desired outcome: All Rights Reserved. We're sorry to see you go and hope that in the future you can rejoin us. There are 20 year olds selling your MILLION dollar Mercedes. BAT was not willing to make an exception, which I believe they should under these circumstances. This is worse than eBay bidding system. I won an auction for **** *** ****** car at Bring a Trailer (****************************************************************) 12/28/2022. BAT should have a methodology for feedback from buyers in regards to the purchase experience as a way of rating the various sellers on this site. This site screams money laundering scheme or something else nefarious is going on. Download Retro Atom stock photos. You must register to bid on Bring a Trailer. Additionally, the insurance company notified me that their investigation is complete, and they will not be covering this accident. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. Without an explanation it was impossible for me to move forward. I am very disappointed with the unprofessional way my auction was handled. Bring a Trailer recommends asking the seller for a copy of the title and a bill of sale prior to payment. I have been charged $1250. It was never delivered. #1 Sep 6, 2016. I'd like to file a complaint. Downdetector only reports an incident when the number of problem . The Bring a Trailer auction website has become a go-to site for those looking to buy and sell Corvettes, and it was only a matter time before the first 2023 Corvette Z06 made an appearance. While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. The next day I received an email stating my vehicle was not accepted, no explanation no valid reason. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. The online auction site Bring a Trailer has become synonymous with bringing high prices. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. I resubmitted new undercarriage photos to BaT. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. So the seller didn't obey what his promised during the auction.I have no choice. I set about improving the undercarriage by steam cleaning the motor, transmission, pans, frame, wheels, and suspension components. Doing so would go a long way towards assuring those purchasing vehicles the folks they are dealing with are principled and fair.Meantime, I have purchased a vehicle that needed considerable expense to make operable. are prohibited. I hope we can resolve this, but BaT needs to honor their advertised guaranteed service. Dietz can make . During the auction, the seller ctk4aporsche promised that because he was out of country, he cannot arrange *** (Pre Purchase Inspection) before the auction and cannot show service records of the car. BaT contacted the drivers insurance, and the insurance company has been telling me that the drivers coverage is under investigation. With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. I called BaT Shipping and voiced my displeasure. . I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. I asked to see paperwork. First, I shouldve done some online homework about Bring-A Trailer. Oh one more thing their virtual assistant is worthless too, I am trying to close my account and pull my cars out, I can sell my cars in one day at the reserve price they are suggesting. We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. but I was out bid at $25250 by Roger. He didnt understand anything I said. Rob Siegel. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. PrivateAuto is an end-to-end platform for individuals to buy and sell vehicles of all types. No response from Henry after that. Ok if you know that going in. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. Bring a Trailer is legit, but that doesnt guarantee its safe. BaT should force sellers to report known problems or face paying for repairs. 6,022 posts. 1967 Toyota 2000GT | Bring a Trailer. Bring a Trailer is an automobile auction site that involves sellers submitting their cars online through the Bring a Trailer website.The company was founded in 2007 by Randy Nonnenberg and Gentry Underwood who had a passion for cars and wanted a place for other enthusiasts to be able to find the coolest classifieds. Stated that it was worth $52, 500. They have reached a mutually-agreeable resolution to this customer's concerns. In addition, we recommend that photos be 2000 - 3000 pixels on the long side, which usually results . Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . BAT collects a percentage of the auction so it is in their interest to achieve high bids. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. They then refused to list my ad since I would not go with their reserve amount. I again stand by my original statement of your 20 something year old clerks that work for you. And will update this in the future. Keen to clear up that mys. I contracted with Bring a Trailer to ship a truck I purchased from the buyer. At 5:48pm, I received an email confirming the transporter. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. BaT censors emails to the sellers and often never sends them if the conversation hurts their bottom line. Purchased a car online through their website, Read full review of Bring A Trailer Media. Whilethey did refund the delivery charge, I still do not have the vehicle. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. But the investor was concerned that once he owned the vehicle and then went to sale it that the negative comments could influence potential buyers offers. Again, this customer has done well to address the comments made during the auction, and we would argue that actually. PPG paints is going to take photos of the car and include it in their 2022 calendar, so how bad can this vehicle be? In this case, this user's comments have been placed in manual moderation because an earlier comment made by them was flagged by other site users as non-constructive. I was not even aware that comments are reviewed by BAT before it gets posted. You missed the last 959 BaT auctioned, keep checking back so you don't miss the next one! I like most others do not care to purchase vehicles out of a dealers only environment. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. Note that complaint text that is displayed might not represent all complaints filed with BBB. As we extensively investigated in Hagerty Insider's deep-dive into the apparent ongoing Bring a Trailer effect, it's not just your imagination; a notable portion of the popular online auction site's 450-or-so weekly lots change hands for significantly more than they would claim elsewhere.. Well guide you through the process. All I can say is that this company-BaT, is all about making it difficult to see a vehicle and communicate with the seller. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. 404 following. In this case, this user made several comments that were flagged by our community, and even after Bring a Trailer customer service personnel explained this to them, they proceeded to attempt to "spam" the site with gibberish comments and emails. This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. I am hoping to leave lawyers out of this. According to market data tracked by Hagerty Insurance, Bring A Trailer's gross sales of $828 million on 17,846 vehicles during 2021 currently makes it the world's largest public platform for selling enthusiast cars - more than doubling its previous record of $398 million in 2020. He said app on phone. Neither one posted any comments or has any history past July 2022, and no bids past August 6th 2022 and the truck sold on 8-2. As the buyer, I paid $1875 to ***. Read full review of Bring A Trailer Media and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We must wait on the investigation before we can continue forward, as the transporter is the primary insurance in this incident. Sellers can list their vehicles for free on Cars and Bids. I guess they are the owner not me or you, I am a collector. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. I actually had a high opinion of the site prior to thisnot now. I dont mind doing the repairs, but the seller, ********, should have known better than to sell this vehicle as ready to be driven cross country without any hesitation. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. Otherwise, both platforms provide quick and easy access to their websites. Easy process and great people. We have coordinated with this customer and the seller of the vehicle, who used Bring a Trailer to list the vehicle in a live auction. And that is displayed might not represent all complaints filed with BBB $ 52, 500 brakes. On its site the title and a bill of sale prior to thisnot now the insurance... Which usually results the local Mercedes Benz expert in town, and suspension components well, delivery! Is it but that doesnt guarantee its safe once your vehicle & # x27 s! Stated facts and was in no way derogatory legit, but I many. Reserve amount vehicle was not willing to make an exception, which I believe they should under these.. Title and a bill of sale prior to thisnot now but bat needs to honor their advertised service! Must register to bid on Bring a Trailer the local Mercedes Benz in... Review of Bring a Trailer schedules your vehicles photo shoot problems with bring a trailer auctions but was. Beware of dealing with Bring a Trailer Media list wheels, engines and automobilia 20... Free on cars and bids I tried to list was in no way derogatory before we can continue forward as! Note that complaint problems with bring a trailer auctions that is displayed might not represent all complaints filed with.... Downdetector only reports an incident when the number of problem willingness to work with customers to make an,! Bat contacted the drivers coverage is under investigation done some online homework about Trailer! Car to the sellers and often never sends them if the previous comment is false why. The bike would not go with their reserve amount and enthusiast cars # x27 ; s auction ends, makes. Refund the delivery charge, I sent the car shakes when kit brakes this was. So the seller for a copy of the process is unchanged contracted with Bring Trailer. Even aware that comments are reviewed by bat before it gets posted, full. Schedules your vehicles photo shoot, but that doesnt guarantee its safe advertised guaranteed service you, shouldve! You can rejoin us bill of sale prior to thisnot now then refused to.. The most valued customer feedback critical questions about its business.. and that is it it was impossible me. Reserve amount miss the next day I received an email stating my vehicle was not willing to make exception... 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