Click to reveal I really feel this could be a scam. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Show more Is Mercari Legitimate? After doing some research and reading some reviews I decided I would stay far away. They often extend the time on the buyer's side before auto rating completes. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. The police could ask for that to help find the thief. Internet was a no go.I am at the Post Office to see whats up. I got a notification that says, "Your buyer has informed us that the item has not been delievered. Therefore, if your order is lost or damaged in transit, you should be protected. yes I definitely wont. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. This happens sometimes, it gets marked delivered a day or so before. . In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. In select areas, you can choose to have an item delivered via our Mercari Local service. Items that are not claimed within 10 days will be destroyed. Is this a scam? While I've searched the sub I was still curious. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. Five days after I reported not receiving the package, Mercari still has not responded. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. Some buyers do claim this as a scam, but this is truly not always the case. I typically dont as I dont want to come across as pressuring to get a quick rating. I contacted Mercari multiple times, nothing got put on hold. Are we going to loose out on a $100+ and have to refund this guy? If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do It will take longer to get paid, but Mercari will eventually have to release your funds. Internet was a no go.I am at the Post Office to see whats up. Any advice is greatly appreciated. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. On hold with USPS now to see what they have to say. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Create an account to follow your favorite communities and start taking part in conversations. After doing some research and reading some reviews I decided I would stay far away. Press question mark to learn the rest of the keyboard shortcuts. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. 1099-K Reporting and Disclosure Information. As long as the tracking shows delivered to the same zip code, you are in the clear. That was 5 days ago, and after several more messages Mercari has yet to respond. 'In honor of imnotlegolas for starting this subreddit. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. The good news is that eventually you will be paid out either way. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. Michelle Wilson - November 8, 2021. The main thing is using scare tactics to get the buyer to say I found the package or something like that. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. The buyer had one negative as a Seller. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". My husband and I are relatively new to this scene. Please check the tracking information to confirm if a delivery . thanks. edit: Also whoever is downvoting alternative opinions ,you aren't helping. Mercari is not as "buyer friendly" as eBay. New to mercari love the community already. I insured the package at full value. Looking for other sellers who have experienced similar situations. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Buyer supposed . Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. My buyer claims they didn't revive a package UPS says was delivered. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Thanks to all that responded, very helpful! As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. edit: Also whoever is downvoting alternative opinions ,you arent helping. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Thats scary and awful. 5 Common Mercari Scams & How To Avoid Them. I would personally be a bit annoyed. This seems to be a scam, similar to what happens on ebay. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. Weve got you covered. Performance & security by Cloudflare. Mercari takes about 2 days to respond. It will take longer to get paid, but Mercari will eventually have to release your funds. If mercari does put a hold on anything will it be after the rating time limit express? I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. To keep you safe, we ask that all transactions take place in the app. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. In some cases packages say delivered while they are still in transit. and our Press J to jump to the feed. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Not happy. Wait 48 hours. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. But it appears as if everything is in order now. Their customer service does not help sellers. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Annoyed. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. The title says it all. As long as the tracking shows delivered to the same zip code, you are in the clear. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers **However, I was never given my payment. Hoping for a happy ending to this problem. thanks ! Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Verify the shipping address on your order confirmation. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. 'In honor of imnotlegolas for starting this subreddit. Thank again for your purchase ". Checked everywhere and there was no delivery. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Ah, ok. The title says it all. very good point. The third arrived a few days after the window closed). So, I go into my post office and talk to the clerk. I have even called Mercari and left a voicemail to try to get my money back. I shipped out a piece of jewelry. Option 1. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. The next step is tell the buyer I will be calling their local PD to report it. I was really worried about this situation. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Shipping claims can take up to 2 weeks to resolve. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. 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