How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. Definitely. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. Ask them if they need the key. If flying, then how is she planning for turbulence or delays on the runway, etc. Walt Disney World, Once tapped into the park, a DAS button will appear in the app. These are two major updates to the program that we believe will make touring the parks much more enjoyable for anyone who has used it in the past and still found themselves crossing back and forth to visit attractions on either side of the park. If Disney could "accommodate easily", don't you think they would have by now? Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Inside the Magic. I am 100% disabled veteran for mental health reasons. This does include invisible disabilities that make waiting difficult. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. Magic Key Discounts. I'll admit that I have ADHD and I use that to use DAS. My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. Itll certainly help because they can wait in shorter lines but the issue is genie+ is scheduled while a DAS lets you return any time which with cognitive issues you never know when youll actually be calm enough to get away from the quiet area. Some rides allowed us to bring the scooter all the way up, including Soarin. In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). Return times are not able to be booked during Early Theme Park Entry. Just ask. Maybe if there was a way to stop this "double dipping" it would help. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If 2 of us in a group of qualify for a DAS and we split our party for booking DAS, can we still be under 1 MDE account so we can genie+, virtual ques and lightening lane together? Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. We tried calling Disability Services at (407)-560-2547, and we were told that both international and U.S.-based guests could pre-register for DAS. Ultimately, Disney assigns the DAS card on a case-by-case basis, so we recommend visiting Guest Relations when you enter to see what options are available to you. But RC must scan in for Soarin if the rest of us want to go on it using the DAS. Thanks so much! I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need. The DAS is valid for up to 60 days, according to the Disney website. Hi there. 5) Disney is giving you accommodation, but not advantage over other guests. Unfortunately, we frogs can't offer much more assistance, but we'd suggest reaching out to Disability Services at (407) 560-2547 or sending an email to disability.services@disneyparks.com if you have general questions or concerns (however, they won't be able to assist with registering in advance you must do so through the DAS Advance video call). Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. Thanks. Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User You do not need to have a doctors note or even reveal the details about you or the individual's disabilities. DAS does not include free parking. Ex. The contrast between foreground and background text will increase. Yes, you would need to reapply. You can still sign up for DAS in person at the parks! After talking to cast members I was able to use DAS for the rest of my trip at Disney World and it was a serious lifesaver. So frustrating.. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Never had an issue. Oftentimes, accommodations will be made at individual attractions if the system is not working at all. Monthly news, planning tips and special deals. Color me confusedyou want a DAS but your concern "isn't wait times"? We absolutely do! I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). Not very equitable is it? Link your accounts to the people youre going with on the website or My Disney Experience app. If you want two selections for each day, the entire length of your trip must be within 30 days. Help & Rules. Find them and let them know you have a DAS pass. Is he still able to go on the rides? 2023 Hasbro. Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. We found we were able to go on all the rides we could handle (unless they were closed) with the DAS. No help and get register! Can I cancel a reservation? Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). Note that nearly all attractions are available for advance selections except for those attractions using the individual Lightning Lane. Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. While DAS is designed for those who have needs beyond limited mobility, Disney's official stance is: "A guest whose disability is based on the necessity to use a wheelchair or scooter does not need DAS. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. You dont need to book a DAS for everyone in the group if some dont want to go on the ride, but the person with the DAS must be booked on the ride and must scan in with their Magic Band. You can spend the time anywhere in the park and then return to enjoy the ride. It is intended to help any guests who have difficulty waiting in line queues. Do I need to take pip paperwork and blue badge with me. DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability, it says on the Disney website. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. Inside the Magic consists of multiple writers & videographers living near both Disneyland and Walt Disney World theme parks and around the world. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. Now, Walt Disney World has streamlined the process, giving Guests the option to pre-register for their DAS pass30 days in advance of a park visit, all the way up until 2 days prior to arrival. However it appears the pre registration DAS is only for US citizens :(. , You can link your Disney tickets to My Disney Experience now (check out our guide if you need a walkthrough on how to do this!). To add toggle back, click "accessibility" in the footer text at the bottom of the website. - SPettiette. New to fall 2021, guests can now pre-register for DAS in advance of their trip! Thank you so much for your reply. Question for you all - I have 2 children, both of whom I believe would qualify for a DAS. You must return in that one hour, or they may not honor the reservation. Lol. Is this correct? You enter through the Lightning Lane entrance for barely any time in a physical queue. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. Money over equality I guess. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. Compare predicted crowd levels by day up to 1 year in advance! Bring some headphones with calm music or a figit toy!!! There are a few exceptions to the policy, as sometimes guests with a DAS stroller tag may not be able to enter areas that the stroller cant safely navigate. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. Note that the person holding DAS must meet the height requirements of the ride. Most of the time theyll move it in neutral and dont need the key. Disney offers a Disability Access Services pass, DAS for short. Have your Disney World tickets and reservations for each park. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. Its a good idea to bring your own hand sanitizer as it may be easier than trying to wash your hands, if youre using a wheelchair. Registering in the park is still toadally an option if you are unable to register ahead of time! Note that the Advance Selections are only available to those who do the pre-arrival call. Thanks for this great article its super helpful as coming from the UK a lot of the detail is omitted from the Disney site we access. Guests under 18 years of age must have parent or guardian permission to call. If you've used DAS, we'd love to hear your thoughts about it. If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. I dont want to have to give anyone my medical file just to qualify. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. Trying to get to the parks early has always proven to be a good strategy. Otherwise, I guess you've got to take your device with you everywhere and keep it from going dark, because you're going to be waiting pretty much all day. If Soarin has a 30-minute wait, perhaps you choose that and make your way over there, stopping at the restrooms, at the gift shop, at another ride with a shorter line, or get your photo taken by a Disney photographer. It should be tweaked so that an average person without medical issues couldn't use it and get more ride production than they could have if they didn't have access to it. Some rides accommodate wheelchairs. Pre-registration can be as early as 30 days in advance, but no less than two days before arrival. The video call is screen reader-friendly and available with text chat for those with visual or hearing disabilities. I have a herniated disk in my back and can't stand for any longer than 10 to 15 minutes at a time. Comment your thoughts below. We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. I explained this to the cast member and she was literally shaking her head as I was explaining my issues. Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). where she may not be able to get up and use the plane's bathroom. And if so how do you go about it? This is perfect example of entitlement. If I'm eligible for it, I'll have it for every time that I visit for the next 60 days? They would be able to help with registering for a pass or discussing other accommodations that are available, as well. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. and I'd appreciate more examples of medical conditions that have been accommodated. My husband is disabled and was able to get DAS. Guest Relations cast members are well versed and will walk you through the DAS process. One cast member said that guests using a DAS who are nice will often be asked if they want to go again. What do these rides have in common? Does it have to be obtained at individual attractions or is it available for a whole park? Disney World is a bit crowded. Disability Access Service (DAS) is a wonderful attempt by Disney to help disabled people. Disneyland already complies with the ADA when it comes to disability ride access so if you have mobility issues or need to transfer from an ECV or wheelchair to ride, you do not need DAS. It depends on the length of your ticket. Can we rent a wheelchair in combination with the das pass? Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. 16 Reply ClaimOk8737 6 mo. DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. Purchasing Genie+ is not necessary when utilizing DAS, but there may be days where using both could be helpful, such as peak holiday times. Your stated needs can range from the need for a quiet area to wait in lieu of standing in line, a pass to bring a stroller right to the loading area of a ride or other specific needs your family may have. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. Disney World, If I was to purchase a wagon style, that has seats with a 5 point harness in it, will DAS allow me to bring it into the parks? The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. Guest Services is located outside of the gates near the monorail entrance. You do not need to purchase Genie+ or individual selections to utilize DAS. 20052023 JAK Schmidt, Inc. All rights reserved. When using this program, a family member will be able to go ahead and obtain the return time for you. They sound very similar. The 8 Things You Need To Know About Genie+, and Lightning Lane Now. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is a program Walt Disney World offers to those who need assistance while visiting the Parks. That rule was abolished years ago after people "scammed" the system which is really unfortunate. EPCOT: Before entering the park, head to the far right. You can have both advance selections and return times active at the same time. Heres what you can expect from the DAS when you visit Disney World! Don't forget to take advantage of the 4+ Fp+ you can get each day! If park hopping, selections will become available once you tap into that park. It wasn't until Disney changed the policy to "physical disabilities don't qualify for DAS" that people stopped doing it. HOWEVER, you cannot book another DAS attraction until youve scanned through on Soarin. Genie+ is a whole other blog post (that Im not writing). If you purchase Genie+, you can make Genie+ selections along with your DAS return times. <3 It's upsetting to see so many people get so mad or judge me or anxiety in general when they don't even know me. They will not rush you. RC tried on several occasions and waited hours each time (and had to log into the Disney account again each hour). 4) The DAS does allow you to wait elsewhere and not wait in line. For Walt Disney World dining, please book your reservation online. Your Cart . As she wont have her own ticket, just wondering if it is still an option? Similar to our Disney World DAS guide, we have one for Disneyland DAS. DAS does not require any additional purchase with the Disney Genie+ system. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. Do I have to get a new DAS at the start of each day? Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. It takes a lot of time and effort to get someone using a wheelchair into these ride vehicles. Do you think we will be able to call on arrival to register for DAS? It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. 1) I think the DAS was applied properly in your case. You can also purchase individual Lightning Lanes and select an arrival window. This allows us to bring you the most interesting, entertaining, and unique entertainment experiences, covering theme parks, movies, TV, video games, and special events. You leave the scooter at the loading area and transfer to a WDW wheelchair for the ride. Get each day, the entire length of your trip must be within 30 days length of trip... 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