What is error #2? With the above steps, Im sure you now know how to reset Shark ION robot, one of the top rated vacuum cleaners. If the above techniques dont work for you, its time to seek help from the Shark service center to clear the issue. So carefully inspect and remove stuff from the side brush and make it free. Lastly, if your shark vacuum is only running for an hour before its battery dies out and you think that the problem lies in the machines charging port, then there are replacement parts for sale here. Reopen the SharkClean app and try the connection process again. When all 3 lights are solid blue, your robot is fully charged. Remove any unnecessary items and objects within a 3-foot radius of the station and don't place it on an uneven surface. Ask your question here. Do not use a VPN or a proxy server. No dust bin detected, so try to insert it after cleaning. Find the 'Factory Reset' option, select and confirm it. All LED lights are off: It means the vacuum has shut down. In most cases, you should only change your filters when the cleaning system stops working correctly or if you notice that something is clogging them. Spot Flashing Blue: If the vacuum is stuck around an obstacle, remove the obstacle. Clean debris from the dirty drive wheel: Shut the device and rotate it. There might be something stuck in the wheel cavity. enter PARTY30 in the coupon code box during checkout on sharkclean.com. Avoid using VPN or a proxy server to connect the app as this wont work. This is the officially recommended way to reset a Shark ION robot. After that, plug the vacuum in again and see if it stops overheating. i.href = i.href + (i.href.indexOf("?") Remove cord from cord hook so hose latch can be seen and engaged. Step 3: Replace The Side BrushesTurn off the device and rotate it. If your shark vacuum cleaning system is flashing red lights while working, then there might be dirt stuck inside of its wheels that need to be removed. RELATED: Shark Ion Robot R85 Vacuum Cleaner Reviews: Awesome Facts You Need To Know. 3. It is effortless to do so, and the process usually only takes about ten minutes or less. indicators beam in either red or blue light. WebFixes: You just need to reset your shark vacuum. 4. You may find the answer to your question in the FAQs about the Shark IQ Robot RV1001AE below. To fix these fault codes, you wont need costly tools. Best Wet Dry Vacuum For Cleaning Tile Floors. First, you can come up with a way to remove hair and fibers regularly (for example, if your brush usually is getting tangled up in pet hair and other substances every time it runs, you might want to use tape or precise scissors to cut them). Most issues you encounter will probably be related to the battery or charging. (RED) flashing CLEAN (RED) + DOCK (RED) + ! Shark ION Robots Error Codes 1. To solve the problem, follow the steps below. WebGet support for your Shark IQ Robot Vacuum with Self-Empty Base. 4. The way to fix this is to clean out the dust bag and To perform a factory reset on your Shark Robot you will need to; The Shark robot has been rebooted. Hold the handle to lift the foam filter out and detach the felt filter. Without it, the chip controlling the robot vacuum won't know how it's supposed to operate the machine. Then try to run the robot again. The better your problem and question is described, the easier it is for other Shark owners to provide you with a good answer. Create an account to follow your favorite communities and start taking part in conversations. Resetting will give the device software and hardware a fresh start, and the unintentional errors will be stopped by proper runtime optimization. Depending on the specific issue of your robot vacuum, there are alternative solutions you can try to make it perform normally again before performing a factory reset. RELATED: Shark Vacuum Brush Roll Indicator Light Not On - A Troubleshooting Guide. This is also a great choice if you just want to try doing a partial reset in an attempt to solve some issues. Try using compressed air on them or look at the guide found here to learn how to clean them. 3. So, try pressing the power switch repeatedly or connecting to a power source. 4. Check for blockages in hose, accessories and inlet openings. Remove, any debris from the brush-roll by removing the brush-roll, access door and checking inside and around the brush-roll, Robot has encountered an error while booting. 3. debris wrapped around the axles so they can move freely. Finally, there is a possibility that your shark vacuum has a faulty charging port. }, false) Then, plug it in and connect the phone to the vacuum. Resetting will give the device software and hardware a fresh start, and the unintentional errors will be stopped by proper runtime optimization. ! symbol flashing: Motor failure due to blockage. (RED) flashing - Error number 24. Even a customer support agent may suggest you do so if you contact them about the issue. o reset your shark, just press and hold the power button for 30 seconds, and you will be done. Shark Robot Vacuum Spits This guide will answer you in a better way by breaking down each codes Battery is low, and the vacuum needs to go back to the charging dock. Noch keinen Account? Traditionally, a factory reset can only be done on the machine itself. Thissurface may get dirty when the machine vacuums your home and get in the way of the charging process. Remove dirt from brush roll: Turn the device in the Off position. Check base and robot dust bin for clogs. Once clean, then just replace, shut the lid, & redock the Shark so it can go through another vacumm cycle. Please visit sharkclean.eu. Its designed to be light and easy to use, which makes it an excellent option for cleaning your home while youre away. WebTroubleshooting. This will work on the Shark ION, Shark EZ, Shark IQ and the Shark AI. These filters are made from high-quality materials and should not need to be replaced often. (Red) Flashing: Drive wheel stuck or clogged that cause the axle to be jammed, so try to remove the wrapped stuff. Shark Robot Vacuum Stuck 2. 2. Its always an excellent step to eliminating software glitches from the robots memory. Most of these errors are indicated Motor failure, so make sure to remove blockages from the components like remove filters, remove dust bin and empty them. Shark Robot Vacuum Keeps Going In Circles, 11. On top of those common problems, users of robot vacuums may also run into a wide range of miscellaneous issues. Shark provides users with two ways of performing a reset with their ION robots. I would like to put the Shark RV1001AE IQ docking station in a pantry closet and open the doors when starting - is this possible? Check if side brushes work or not. Robot's brush-roll got stuck while trying to clean. Grab a brush to wipe out dirt. 4. When all 3 lights are solid blue, your robot is fully charged. Remove the bin and empty it Remove the filter and clean it or replace it with a new filter. o reset your shark, just press and hold the power button for 30 seconds, and you will be done. All Rights Reserved. The Shark IQ RV1001AE series error codes are errors 2, 3, 6, 7, 9, 10, 14, 16, 21, 23, 24, and 26. Top 15 Problems & Solutions Of Shark Robot Vacuum 1. Exercise My Rights | WebRV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base - Troubleshooting Guide. Sporadic and Abnormal Movement, or No Movement You may find that your robot vacuum is moving irregularly. This manual is available in the following languages: English. There should be an audio. + flashing of Wi-Fi red indicator (one after another). He is passionate enough that he maintains this blog regarding tech updates on a daily basis. DOCK (BLUE) + ! See what is clogging it, remove it or unclog it. 2. Clean the wheels and remove any. If still the error codes showing in the Shart IQ display, then check the given directions: Just like connection errors, the external and internal parts of the AV1002AE can show signs if they are suffering from illness. o reset your shark, just press and hold the power button for 30 seconds, and you will be done. There are several ways you can clean out this sort of debris. RV1001AEES, issue persists, please contact visit sharkclean.eu. Wait for at least 10 seconds before turning the Shark robot back on. Shark Ionflex Duoclean 2X Duoclean Ultra Light IF251 - Flexible Enough For You? Check for blockages in hose, accessories and inlet openings. Top 15 Problems & Solutions Of Shark Robot Vacuum 1. Reassemble. WebIf any error lights are illuminated or flashing on your Shark iQ Robot Self-Empty, see the error code chart below: ERROR CODE CLEAN (RED) flashing DOCK (RED) flashing CLEAN (BLUE) + DOCK (RED) solid CLEAN (RED) + DOCK (BLUE) flashing CLEAN (RED) + DOCK (RED) flashing DOCK (RED) + ! Your robot should automatically reconnect to Wi-Fi on. Please, pick up your robot and place it on the base. Empty the dust cup and clean filters. Why Does My Vacuum Smell Like Feet? So, remove stuff from it, clean it, install it again, and make sure it sounds like a click. The user can then make some adjustments to their liking or according to their cleaning needs, including mapping the floors and obstacles in their home. (RED) flashing CLEAN (RED) + DOCK (RED) + ! Wiped all the sensors and emptys the bins. If it is still falling over or parts of your surface that you might want to avoid, consider getting one of the robot vacuum bumpers that is sold here. The probability of issues also increases when you have saved a great amount of data on your robot vacuum, making it harder for the main chip to process it properly. If this is happening to you, then there could be an issue with your battery or charger. Accessibility Please turn it on or plug it in for charging to see a response. Open the official Shark ION app, then go to the Settings section. This manual is available in the following languages: English. Seems to have fixed it for now. Shark ION Robots cleaning schedule Via: Amazon. Finally, when you see an error 26, there is a blockage in the dust bin compartment of your Shark vacuum. Can't find the answer to your question in the manual? Perhaps the vacuum will run for a few minutes but then suddenly dies. Clean (Red) + Dock (Red) + ! Im facing the same issue please let me know how did you solve it, I just scrapped the inner dust bin to clean out all the gunk as much as possible. Solution: Turn the vacuum in the On position and long press the Power button for 10 seconds. The brush roll jammed, blocked, clogged. Make sure that there are no blockages in the dirt bin before doing so. Check if its dirty or not. Error 26 is a lack of air flow and is an indication that the air filter in the dock station needs a good cleaning. This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, For example, your account login details, cloud data, and local app data will be all preserved. '+e); Put out the robot filter by sliding it. The bot boundary error that requires you to change the surface or try removing the magnetic boundary strip. var i = n[r]; If the machine can't connect to your home Wi-Fi network, Shark still leaves an option of manually resetting your machine. Simply dust them off with your hands or wipe them with a dry cloth. Empty the dust cup and clean filters. 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Minutes but then suddenly dies could be an issue with your battery or charging the FAQs about the issue dust... The felt filter here to learn how to reset a Shark ION app, then just replace, the! Several ways you can clean out this sort of debris Light IF251 - Flexible for! Only be done on shark iq robot error code 26 machine itself try pressing the power button for 10 seconds it... Shark owners to provide you with a good cleaning to lift the foam filter out and the.